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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
hardcover. Condition: Good.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing (edition ), 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
-
Empathy in Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
-
Empathy in Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
hardcover. Condition: Good. This isn't just another used book â" it's a well-loved copy that's been waiting for the right reader. While some listings brag about "perfect" condition (and charge more), this one delivers the full story, clean pages, and zero risk at a better price. What Will You Get: ? All pages intact and fully readable ? No underlining/highlighting / smoke-free / fast shippingusing Amazon's shipping service ? The same powerful content that makes this book a favorite ? My personal guarantee: If it's not as described, return it hassle-free.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Influential Marketing Group, 2021
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: New. All orders ship by next business day! This is a new book. We are a small company and very thankful for your business!
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing March 2022, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Fine. Dust Jacket Condition: Very Good. Pages are clean and bright with no markings. Trivial shelving wear.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: Books From California, Simi Valley, CA, U.S.A.
Seller rating 4 out of 5 stars
hardcover. Condition: Fine.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: Books From California, Simi Valley, CA, U.S.A.
Seller rating 4 out of 5 stars
hardcover. Condition: Very Good.
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Empathy in Action How to Deliver Great Customer Experiences At Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. This book is in very good condition; no remainder marks. Dustjacket does have some shelfwear. Inside pages are clean. ; 352 pages.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing -, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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Hardcover. Condition: New. Dust Jacket Condition: New. MINT BOOK AND MINT DJ.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Condition: New.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Condition: As New. Unread book in perfect condition.
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Empathy In Action
Language: English
Published by Ideapress Publishing, US, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Hardback. Condition: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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Empathy In Action
Language: English
Published by Ideapress Publishing, US, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 21.20
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Condition: Very good.
-
Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Condition: Very good.
-
Empathy In Action: How to Deliver Great Customer Experiences at Scale
Language: English
Published by Ideapress Publishing, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
hardcover. Condition: Good.
