Last Updated: 7 July, 2017.
Any personal information provided to or gathered by AbeBooks.co.uk is controlled by AbeBooks Europe GmbH, Ronsdorfer Str. 77a, 40233 Düsseldorf (the data controller, referred to as "AbeBooks").
Amazon.com, Inc. participates in the EU-US and Swiss-US Privacy Shield frameworks. Click here to learn more.
Generally you can access our web services without disclosing personal data to us. It is always your choice whether or not to provide us with your personal data.
If you would like to register, purchase or sell books via our web sites or subscribe to our newsletter, the disclosure of personal data is necessary. This data includes your name, your address, your e-mail and other personal data which is requested by AbeBooks in individual cases.
The information we learn from customers helps us personalise and continually improve your shopping experience at AbeBooks.co.uk. Here are the types of information we gather:
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser, to enable our systems to recognise your browser and to provide features, such as the storage of items in your Shopping Basket between visits and personalised ads on other Web sites.
Information about our customers is an important part of our business, and we're not in the business of selling it to others. AbeBooks shares customer information only as described below, with our affiliates and with our parent corporation, Amazon.com, Inc., and the subsidiaries it controls.
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
AbeBooks.co.uk may also display personalised third-party advertising based on personal information about customers, such as purchases on AbeBooks.co.uk. Click here for more information about the personal information that we gather. Although AbeBooks.co.uk does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a personalised advertisement meet their criteria to personalise the ad (for example, users in the United Kingdom who bought or browsed for classical music books).
AbeBooks.co.uk gives you access to a broad range of information about your account and your interactions with AbeBooks.co.uk for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples. This list will change as our website evolves.
If you're under 18, you may use AbeBooks.co.uk only with the involvement of a parent or guardian.
If you choose to visit AbeBooks.co.uk, your visit and any dispute over privacy is subject to this Policy and our Terms and Conditions, including limitations on damages, and application of the laws of Germany.
You provide most information when you search, register, buy, sell, post, participate in a prize draw or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order; provide information in Your Account (and you might have more than one, if you've used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a prize draw entry. As a result of those actions, you might supply us with such information as your name, address, and telephone number; payment card information; names of people to whom purchases have been shipped, including address and telephone number; e-mails to us; and financial information.
Examples of information we receive from other sources include credit history information from our affiliates and credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Examples of information you can currently access easily at AbeBooks.co.uk include up-to-date information regarding recent orders, personally identifiable information (including name, e-mail, password, and address book), and payment settings (including payment card information).
Amazon.com, Inc. and certain of its controlled US affiliates (together, the Amazon Group Companies, or "We") participate in the EU-US and Swiss-US Privacy Shield Framework regarding the collection, use, and retention of personal information from European Union member countries and Switzerland, respectively. We have certified with the Department of Commerce that we adhere to the Privacy Shield Principles. To learn more about the Privacy Shield Principles, click here.
If you have any inquiries or complaints about our handling of your personal data under Privacy Shield, or about our privacy practices generally, please contact us at: firstname.lastname@example.org. We will respond to your inquiry promptly. If we are unable to satisfactorily resolve any complaint relating to the Privacy Shield, or if we fail to acknowledge your complaint in a timely fashion, you can submit your complaint to TRUSTe, which provides an independent third-party dispute resolution service based in the United States. TRUSTe has committed to respond to complaints and to provide appropriate recourse at no cost to you. To learn more about TRUSTe's dispute resolution services or to refer a complaint to TRUSTe, visit here. If neither Amazon nor TRUSTe resolves your complaint, you may pursue binding arbitration through the Privacy Shield Panel. To learn more about the Privacy Shield Panel, click here.
As explained here we sometimes provide personal information to third parties to perform services on our behalf. If we transfer personal information received under the Privacy Shield to a third party, the third party's access, use, and disclosure of the personal data must also be in compliance with our Privacy Shield obligations, and we will remain liable under the Privacy Shield for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
You can review our Privacy Shield registration here. The Amazon Group Companies are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We may be required to disclose personal information that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
As of 7 July, 2017, the following entities are included in Amazon.com, Inc.'s Privacy Shield Certification: