Afshan Kinder (30 results)

Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: good. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.…

Condition: good. Signs of wear and consistent use.

Condition: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.

Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.…

Condition: Very Good. Dust Jacket Condition: 13426418. 1791465211. 10/8/2026 1:13:31 PM.

paperback. Ships same or next business day.

Condition: As New. Unread book in perfect condition.

Condition: New.

Paperback. Condition: As New. Like New - Ships within 24 hours.

paperback. Condition: Very Good.

Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.…

Condition: Very Good. : Esta guía práctica y fácil de usar está dirigida a los gerentes a cargo de un centro de llamadas y describe cómo mejorar los resultados de manera medible, siguiendo sus principios de generación de ingresos, eficiencia y satisfacción del cliente. Además, esta nueva edición aborda muchos cambios de la industria, como la nueva tecnología que está transformando el centro de llamadas actual y el centro de llamadas neutral en cuanto a la ubicación. También ayuda a los lectores a determinar si es rentable subcontratar operaciones y analiza el papel cambiante y los requisitos de los agentes. Con la última edición de Call Centers For Dummies, los gerentes tendrán un arsenal mejorado de técnicas para impulsar los resultados de su centro. EAN: 9780470677438 Tipo: Libros Categoría: Negocios y Economía|Tecnología|Educación Título: Call Centers For Dummies Autor: Real Bergevin| Afshan Kinder| Winston Siegel| Bruce Simpson Editorial: John Wiley & Sons Idioma: en Páginas: 384 Formato: tapa blanda.…

Condition: New.

Paperback. Condition: New. Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updatedThe authors have helped over 60 companies improve the efficiency and effectiveness of their call center operationsOffers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line. …

Condition: New. pp. 408.

Condition: New.

Condition: New. In English.

Condition: As New. Unread book in perfect condition.

Condition: New. pp. 408 2nd Edition.

Condition: New. pp. 408.

Paperback. Condition: Brand New. 2nd edition. 384 pages. 9.10x7.30x1.00 inches. In Stock.

Taschenbuch. Condition: Neu. Call Centers For Dummies | Afshan Kinder (u. a.) | Taschenbuch | [.] I: From the Ground Up: An Overview of the Call Center.Chapter 1: A First Look at Call Centers.Chapter 2: Business Basics: Models and Drivers and Goals | Englisch | 2010 | John Wiley & Sons Inc | EAN 9780470677438 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu.…

Paperback. Condition: New. Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updatedThe authors have helped over 60 companies improve the efficiency and effectiveness of their call center operationsOffers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line. …

Paperback. Condition: Brand New. 2nd edition. 384 pages. 9.10x7.30x1.00 inches. In Stock. This item is printed on demand.