Reference Interview Creative Art by Elaine Jennerich (16 results)
- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
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Hardcover. Condition: Fair. 2. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
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Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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£ 58.37
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- Hardcover
Seller: California Books, Miami, FL, U.S.A.California Books
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- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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£ 61.65
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Condition: As New. Unread book in perfect condition.
- Hardcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
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£ 58.53
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hardcover. Condition: New. In shrink wrap. Looks like an interesting title.
- Hardcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Condition: New. In.
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 55.92
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Condition: New.
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 61.49
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Condition: As New. Unread book in perfect condition.
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 80.32
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Hardcover. Condition: Brand New. 2nd sub edition. 128 pages. 9.75x6.50x0.75 inches. In Stock.
- Hardcover
- Print on Demand
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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£ 68.11
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Hardcover. Condition: new. Hardcover. Customer service has become an important part of library service, particularly within the reference department. Recent technological changes in the library have added myriad resources and searching techniques to an already complex encounter. This book shows librarians how to combine creativi…ty with professional expertise to serve patrons. In this updated edition, the sociological and technological changes and trends of the last decade are reflected. Current research methods in the areas of neutral questioning and interview evaluation have been incorporated, as have ALA's new guidelines and standards. After reviewing the historical background of and research on the reference interview, the authors discuss the effects of technology and how to serve special populations. Emphasizing training and development, the book covers evaluation techniques, various types of interviews (eg teaching interview, information interview, mediated search), problem patrons, and other issues. It also includes interview skill tests, rating sheets checklists, and a bibliography of training materials and resources for further study. This edition reflects sociological and technological changes and trends that have transpired in the last decade. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Hardcover
- Print on Demand
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
- Hardcover
- Print on Demand
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
Contact seller5-star sellerCondition: New
£ 60.99
£ 37.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: new. Hardcover. Customer service has become an important part of library service, particularly within the reference department. Recent technological changes in the library have added myriad resources and searching techniques to an already complex encounter. This book shows librarians how to combine creativi…ty with professional expertise to serve patrons. In this updated edition, the sociological and technological changes and trends of the last decade are reflected. Current research methods in the areas of neutral questioning and interview evaluation have been incorporated, as have ALA's new guidelines and standards. After reviewing the historical background of and research on the reference interview, the authors discuss the effects of technology and how to serve special populations. Emphasizing training and development, the book covers evaluation techniques, various types of interviews (eg teaching interview, information interview, mediated search), problem patrons, and other issues. It also includes interview skill tests, rating sheets checklists, and a bibliography of training materials and resources for further study. This edition reflects sociological and technological changes and trends that have transpired in the last decade. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
- Hardcover
- Print on Demand
Seller: moluna, Greven, Germanymoluna
Contact seller5-star sellerCondition: New
£ 61.84
£ 41.66 shippingShips from Germany to U.S.A.Quantity: Over 20 available
Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues. Customer service, so important to success in business, is also a…vital part of library service.Über .
More images- Hardcover
- Print on Demand
Seller: preigu, Osnabrück, Germanypreigu
Contact seller5-star sellerCondition: New
£ 64.17
£ 59.53 shippingShips from Germany to U.S.A.Quantity: 5 available
Buch. Condition: Neu. The Reference Interview As a Creative Art | Elaine Jennerich (u. a.) | Buch | Gebunden | Englisch | 1997 | Libraries Unlimited | EAN 9781563084669 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
