Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Language: English
Published by McGraw-Hill Education, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Better World Books Ltd, Dunfermline, United Kingdom
First Edition
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by McGraw-Hill Education, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Better World Books Ltd, Dunfermline, United Kingdom
First Edition
Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by McGraw-Hill Education, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Better World Books Ltd, Dunfermline, United Kingdom
First Edition
Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom
Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780335209552.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780335209552.
Language: English
Published by Open University Press, Milton Keynes, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
First Edition
Paperback. Condition: new. Paperback. This book argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential.It starts from the premise that citizens and users are the key stakeholders. They need to be consulted and involved at every stage. Within inevitable resource constraints, it is their needs, balanced with those of society, which must be met. Service providers need to change their culture and behaviour to make this happen.This book presents a straightforward and comprehensive model for understanding quality and putting it into practice. Existing quality philosophies and approaches are examined. Overviews of recent policy on quality in central and local government, in the health service, and in public service partnerships are included. Finally, five practitioners present practical vignettes of citizen involvement, local partnerships, and quality improvement in health, housing and local government.Providing Quality in the Public Sector is essential reading for students and practitioners in the fields of public policy, local government, health, housing and the voluntary sector. Argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential. This title presents a model for understanding quality and putting it into practice. It examines quality philosophies and approaches. It presents overviews of policy on quality in central and local government. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Language: English
Published by McGraw-Hill Publishing Company, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Basi6 International, Irving, TX, U.S.A.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Basi6 International, Irving, TX, U.S.A.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Majestic Books, Hounslow, United Kingdom
Condition: Used.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Books Puddle, New York, NY, U.S.A.
Condition: Used.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: Used.
Language: English
Published by McGraw-Hill Education, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Condition: New. Argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential. This title presents a model for understanding quality and putting it into practice. It examines quality philosophies and approaches. .
Language: English
Published by Open University Press, Milton Keynes, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: AussieBookSeller, Truganina, VIC, Australia
First Edition
Paperback. Condition: new. Paperback. This book argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential.It starts from the premise that citizens and users are the key stakeholders. They need to be consulted and involved at every stage. Within inevitable resource constraints, it is their needs, balanced with those of society, which must be met. Service providers need to change their culture and behaviour to make this happen.This book presents a straightforward and comprehensive model for understanding quality and putting it into practice. Existing quality philosophies and approaches are examined. Overviews of recent policy on quality in central and local government, in the health service, and in public service partnerships are included. Finally, five practitioners present practical vignettes of citizen involvement, local partnerships, and quality improvement in health, housing and local government.Providing Quality in the Public Sector is essential reading for students and practitioners in the fields of public policy, local government, health, housing and the voluntary sector. Argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential. This title presents a model for understanding quality and putting it into practice. It examines quality philosophies and approaches. It presents overviews of policy on quality in central and local government. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Language: English
Published by McGraw-Hill Publishing Company, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: Buchpark, Trebbin, Germany
Condition: Gut. Zustand: Gut | Seiten: 304 | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.
Language: English
Published by Mcgraw-Hill Publishing Company Mär 2003, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. Neuware - This book argues that if public services are to be 'reformed' or 'improved', achieving the best possible quality of service is essential.
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 1st edition. 272 pages. 8.75x6.00x0.75 inches. In Stock. This item is printed on demand.
Language: English
Published by Open University Press, 2003
ISBN 10: 0335209556 ISBN 13: 9780335209552
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
£ 46.82
Quantity: Over 20 available
Add to basketPaperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.