Language: English
Published by School Zone Publishing, 2016
ISBN 10: 0938256165 ISBN 13: 9780938256168
Seller: Gulf Coast Books, Cypress, TX, U.S.A.
Paperback. Condition: Good. Nan Brooks; Joe Kramer; Laura Rader (illustrator).
Language: English
Published by School Zone Publishing (edition Workbook), 2016
ISBN 10: 0938256165 ISBN 13: 9780938256168
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Fair. Nan Brooks; Joe Kramer; Laura Rader (illustrator). Workbook. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Workbook.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
hardcover. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Language: English
Published by Jossey-Bass (edition 1), 2008
ISBN 10: 0470260696 ISBN 13: 9780470260692
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Language: English
Published by School Zone Publishing, 1995
ISBN 10: 0938256165 ISBN 13: 9780938256168
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Nan Brooks; Joe Kramer; Laura Rader (illustrator). An I Know It! Book. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by School Zone Publishing, 2016
ISBN 10: 0938256165 ISBN 13: 9780938256168
Seller: JR Books, Grand Rapids, MI, U.S.A.
paperback. Condition: Very Good. Nan Brooks; Joe Kramer; Laura Rader (illustrator). Fast Shipping - Safe and Secure Bubble Mailer!
Seller: AwesomeBooks, Wallingford, United Kingdom
Hardcover. Condition: Very Good. Answering the Ultimate Question: How Net Promoter Can Transform Your Business This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: HPB-Ruby, Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: HPB-Diamond, Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: HPB Inc., Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: HPB-Emerald, Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Language: English
Published by School Zone Publishing Compa, 1995
ISBN 10: 0938256165 ISBN 13: 9780938256168
Paperback. Condition: Very good. Nan Brooks; Joe Kramer; Laura Rader (illustrator). Prompt Shipment, shipped in Boxes, Tracking PROVIDEDEnglish Language: Reading & Writing Skills; Very good trade paperback. Minor creasing and nicking to cover. Clean pages. Prompt shipping with tracking.
Language: English
Published by School Zone Publishing, 2016
ISBN 10: 0938256165 ISBN 13: 9780938256168
Paperback. Condition: Very Good. Nan Brooks; Joe Kramer; Laura Rader (illustrator). Prompt Shipment, shipped in Boxes, Tracking PROVIDEDvery good some creasing, clean copy.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Seller: INDOO, Avenel, NJ, U.S.A.
Condition: New.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.
Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Language: English
Published by John Wiley and Sons Inc, US, 2008
ISBN 10: 0470260696 ISBN 13: 9780470260692
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Hardback. Condition: New. Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative measure (the Net Promoter Score) for establishing a baseline and effectively tracking changes going forward. Richard Owen and Laura Brooks are co-developers, along with Reichheld, of the methodology behind answering the question. In this book, Owen and Brooks tell how based on a variety of real case studies' to actually embed Net Promoter discipline in organizations of all types.
Language: English
Published by John Wiley and Sons Inc, US, 2008
ISBN 10: 0470260696 ISBN 13: 9780470260692
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Hardback. Condition: New. Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative measure (the Net Promoter Score) for establishing a baseline and effectively tracking changes going forward. Richard Owen and Laura Brooks are co-developers, along with Reichheld, of the methodology behind answering the question. In this book, Owen and Brooks tell how based on a variety of real case studies' to actually embed Net Promoter discipline in organizations of all types.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 21.50
Quantity: Over 20 available
Add to basketCondition: New. In.
Language: English
Published by Jossey-Bass 2008-12-05, 2008
ISBN 10: 0470260696 ISBN 13: 9780470260692
Seller: Chiron Media, Wallingford, United Kingdom
£ 18.62
Quantity: Over 20 available
Add to basketHardcover. Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Hardcover. Condition: New.
Seller: Ubiquity Trade, Miami, FL, U.S.A.
Condition: New. Brand new! Please provide a physical shipping address.
Language: English
Published by School Zone Publishing Company, 1990
ISBN 10: 0938256165 ISBN 13: 9780938256168
Seller: Antiquariat Liber Antiqua, Krems an der Donau, Austria
Nan Brooks; Joe Kramer; Laura Rader (illustrator). An I know it! Book. 32 Seiten, ca. 21,7 x 27,6 cm Großformat, unbeschrieben, Ecken/Kanten bestossen, Einband berieben, vergilbt und fleckig, Buchschnitt mit Lagerspuren, Seiten gebräunt, aufgebogene Ecken, dezenter Aufkleberrest am Rückeinband, sonst eher guter Zustand für das Alter; ISBN 0938256165 0938256165 Sprache: Englisch Broschiert, Softcover/Paperback.
Language: English
Published by John Wiley and Sons Inc, US, 2008
ISBN 10: 0470260696 ISBN 13: 9780470260692
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.
Hardback. Condition: New. Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative measure (the Net Promoter Score) for establishing a baseline and effectively tracking changes going forward. Richard Owen and Laura Brooks are co-developers, along with Reichheld, of the methodology behind answering the question. In this book, Owen and Brooks tell how based on a variety of real case studies' to actually embed Net Promoter discipline in organizations of all types.
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
hardcover. Condition: New. In shrink wrap. Looks like an interesting title!