Bateson John Hoffman Douglas (27 results)

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Very Good. 4. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condition: Good. 5th Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

hardcover. Condition: VeryGood. A copy that may have been read, very minimal wear and tear. May have a remainder mark.

Hardcover. Condition: Very Good. 3. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condition: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book. …

Paperback. Condition: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book. …

Condition: BUONO USATO. Da revisionare INGLESE Coperta illustrata a colori e con lievi irregolarità da fattore tempo ai margini. Buono stato interno, tagli regolari e pagine perfettamente salde alla costa. Libro completamente fruibile, con tabelle, figure ed illustrazioni in nero nel testo, numero pagine 646 (XXII, 624); da segnalare: alcune pagine con sottolineature e/o segni a matita.…

Paperback. Condition: Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

Blanda. Condition: New. Dust Jacket Condition: Nuevo. 2. El principal objetivo de los autores es que el estudiante tome conciencia sobre los problemas específicos que hay en todo tipo de servicio al cliente. La manera de exponer los temas permite flexibilidad al profesor para complementar la obra con materiales propios, debido a que la materia de marketing de servicios es relativamente joven en los planes de estudios. Sin embargo, el nivel de actualización de este texto ubica a los lectores en lo que necesita saber. Características-Introduce términos muy actuales en esta rama del marketing, como SERVQUAL, servucción (del vocablo francés servuction) o servipanorama (del inglés servicescapes). -Incluye 17 casos reales con desarrollo de actividades. -Contiene ejemplos de servicio en los negocios-e. -Presenta una introducción a los servicios-e. -Analiza los avances tecnológicos y las expectativas hacia el nuevo milenio. 960 gr. No Aplica (illustrator). Libro.…

Condition: New.

Condition: As New. Unread book in perfect condition.

Condition: New.

Condition: As New. Unread book in perfect condition.

Hardcover. Condition: New. 100% BRAND NEW ORIGINAL US HARDCOVER STUDENT 5th Edition / Mint condition / Never been read / ISBN-13: 9781285429786 / Shipped out in one business day with free tracking. book.

Paperback. Condition: Brand New. 6th edition. 448 pages. 10.87x8.50x1.14 inches. In Stock.

Paperback. Condition: New.

Paperback. Condition: Brand New. 6th edition. 448 pages. 10.87x8.50x1.14 inches. In Stock.

Kartoniert / Broschiert. Condition: New. &Uumlber den AutorK. Douglas Hoffman (D.B.A., University of Kentucky) is a professor of marketing and University Distinguished Teaching Scholar at Colorado State University. Dr. Hoffman&#65533s teaching experience at the undergraduate .

Hardcover. Condition: Brand New. 3rd edition. 588 pages. 9.25x7.25x1.00 inches. In Stock.

Hardcover. Condition: Very Good. Very Good. Dust Jacket may NOT BE INCLUDED.CDs may be missing. SHIPS FROM MULTIPLE LOCATIONS. book.

Paperback. Condition: New.

loose_leaf. Condition: Acceptable. Pretty bad condition, but still fully functional. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST.

Paperback. Condition: New.

Paperback. Condition: New.