Advances Human Side Service (62 results)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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- Softcover
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- Softcover
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Paperback. Condition: new. Paperback. If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and…practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption of health information technology (HIT)Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systemsDesigning services for underserved populationsEthics dividend in services: how it may be cultivated, grown, and measuredGovernance of service systems Human aspects of change when applying Lean Six Sigma methods and toolsHuman side of service dominant logic in B2B settingsHuman-computer interaction and HF in software technologiesService network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experienceUsability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability. It provides a foundation upon which researchers and practitioners can contri Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Softcover
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- Softcover
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- Softcover
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- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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- Softcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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- Softcover
Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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- Softcover
- First Edition
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
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Condition: New. 2019. 1st Edition. paperback. . . . . .
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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- Softcover
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Condition: New. 2019. 1st Edition. paperback. . . . . . Books ship from the US and Ireland.
- Softcover
Seller: moluna, Greven, Germanymoluna
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Condition: New. James C. Spohrer, Louis E. FreundIf there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must .
Language: English
Published by Springer, 2020
Series: Book 415 of 540 - Advances in Intelligent Systems and Computing
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Language: English
Published by Springer, 2021
Series: Book 232 of 391 - Lecture Notes in Networks and Systems
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Language: English
Published by Springer, Berlin|Springer International Publishing|Springer, 2021
Series: Book 232 of 391 - Lecture Notes in Networks and Systems
- Softcover
Seller: moluna, Greven, Germanymoluna
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- Softcover
Seller: Mispah books, Redhill, SURRE, United KingdomMispah books
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- Softcover
Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
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Paperback. Condition: new. Paperback. If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and…practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption of health information technology (HIT)Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systemsDesigning services for underserved populationsEthics dividend in services: how it may be cultivated, grown, and measuredGovernance of service systems Human aspects of change when applying Lean Six Sigma methods and toolsHuman side of service dominant logic in B2B settingsHuman-computer interaction and HF in software technologiesService network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experienceUsability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability. It provides a foundation upon which researchers and practitioners can contri Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
- Softcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
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Language: English
Published by Springer, 2020
Series: Book 415 of 540 - Advances in Intelligent Systems and Computing
- Softcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. pp. 334.
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Published by Springer, 2020
Series: Book 415 of 540 - Advances in Intelligent Systems and Computing
- Softcover
Seller: preigu, Osnabrück, Germanypreigu
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Taschenbuch. Condition: Neu. Advances in the Human Side of Service Engineering | Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA | Jim Spohrer (u. a.) | Taschenbuch | Advances in Intelligent Systems and Computing | xv | Englisch | 2020 | Springer | EAN 9783030510565… | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Language: English
Published by Springer, 2021
Series: Book 232 of 391 - Lecture Notes in Networks and Systems
- Softcover
Seller: preigu, Osnabrück, Germanypreigu
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Taschenbuch. Condition: Neu. Advances in the Human Side of Service Engineering | Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA | Christine Leitner (u. a.) | Taschenbuch | Lecture Notes in Networks and Systems | xvi | Englisch | 2021 | Springer | EAN 9783030808396…| Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
- Softcover
Seller: preigu, Osnabrück, Germanypreigu
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Taschenbuch. Condition: Neu. Advances in The Human Side of Service Engineering | Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17¿21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA | Louis E. Freund (u. a.) | Taschenbuch | Advances in Intelligent Systems an…d Computing | xiii | Englisch | 2017 | Springer | EAN 9783319604855 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Language: English
Published by Springer, 2021
Series: Book 232 of 391 - Lecture Notes in Networks and Systems
- Softcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. 1st ed. 2021 edition NO-PA16APR2015-KAP.
Language: English
Published by Springer International Publishing, Springer International Publishing, 2017
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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£ 141.55
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explores the different ways in which human-factors engineering influences organizations' and enterprises' well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-comput…er interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17-21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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£ 141.55
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explores the different ways in which human-factors engineering influences organizations' and enterprises' well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-comput…er interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Language: English
Published by Springer International Publishing, 2021
Series: Book 232 of 391 - Lecture Notes in Networks and Systems
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
Contact seller5-star sellerCondition: New
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide… range of ways in which human factors in engineering, ergonomics, human-computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25-29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Language: English
Published by Birkhäuser, 2020
Series: Book 415 of 540 - Advances in Intelligent Systems and Computing
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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£ 148.83
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide… range of ways in which human factors in engineering, ergonomics,human-computerinteraction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics,and privacy, among others, and covers applications in many areas, fromhealthcareto education, transportation, and the economy.Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July16-20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations.
- Softcover
Seller: Buchpark, Trebbin, GermanyBuchpark
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£ 115.70
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Condition: Gut. Zustand: Gut | Seiten: 376 | Sprache: Englisch | Produktart: Bücher | This book explores the different ways in which human-factors engineering influences organizations¿ and enterprises¿ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-co…mputer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
