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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Seller: Used Book Company, Egg Harbor Township, NJ, U.S.A.
Seller rating 4 out of 5 stars
Condition: like_new. Shows very minimal signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.
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The Executive Guide to Six Sigma Call Centers
Language: English
Published by Robert Houston Smith Publishers (edition ), 2012
ISBN 10: 1887355111 ISBN 13: 9781887355117
Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2004
ISBN 10: 1887355081 ISBN 13: 9781887355087
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Executive Guide to Call Center Metrics
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355081 ISBN 13: 9781887355087
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Executive Guide to Six Sigma Call Centers
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355111 ISBN 13: 9781887355117
Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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The Executive Guide to Six Sigma Call Centers
Language: English
Published by Robert Houston Smith Publishers, 2012
ISBN 10: 1887355111 ISBN 13: 9781887355117
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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First Report of the Michigan Academy of Science Covering the Time from the Organization of the Academy in 1894 to June 30, 1899
Language: English
Published by Lansing: Robert Smith Printing Co., 1900
ISBN 10: 1362360139 ISBN 13: 9781362360131
Seller: Zubal-Books, Since 1961, Cleveland, OH, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. first edition, 180 pp., illustrated, small quarto, former owner's name handstamped to free end paper, original gilt stamped cloth now slightly dulled at spine, else very good. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.
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Killing Factory
Language: English
Published by Robert Smith Literary Agency, 2001
ISBN 10: 1856851214 ISBN 13: 9781856851213
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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History of the Michigan Organizations at Chickamauga, Chattanooga and Missionary Ridge, 1863
Language: English
Published by Robert Smith, 1899
Hardcover. Condition: Fair. Hardcover. ORIGINAL 1899 PRINTING. Ex-Library with usual markings. Pages are unmarked. Covers show light edge wear with rubbing/light scuffing. Hinges cracked and loose but binding intact. Book has a musty smell from basement storage.; 100% Satisfaction Guaranteed! Ships same or next business day!
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Killing Factory: Top-secret World of Germ and Chemical Warfare
Language: English
Published by Robert Smith Literary Agency, 2001
ISBN 10: 1856851214 ISBN 13: 9781856851213
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
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THE GREAT OFFENSIVE.
Language: English
Published by Harrison Smith & Robert Hauss, New York
First Edition
Hardcover. Condition: Good. No Jacket. 1st Edition. 1933, ix, 368pp, illustrated. Top of backstrip has two small splits, spine somewhat darkened, else G. What a difference sixty years can make. It looked to the author, writing in 1933, that the Russian Revolution, so strongly entrenched, was fixed and unstoppable, at least inside the Soviet Union. He realized that a world revolution, which is what the Soviets had in mind, had failed, but predicted that should war break out, anything was possible, even the extermination of all communists and all capitalists.
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Like a Virgin: Madonna Revealed
Language: English
Published by Robert Smith Literary Agency, 1991
ISBN 10: 1856850099 ISBN 13: 9781856850094
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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First report of the Michigan Academy of Science: Covering the time from the organization of the Academy in 1894 to June 30, 1899: Prepared Under the Direction of the Council
Seller: Zubal-Books, Since 1961, Cleveland, OH, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 180 pp., Hardcover, ex library, else text clean and binding tight. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.
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Killing Factory: Top-secret World of Germ and Chemical Warfare
Language: English
Published by Robert Smith Literary Agency, 2001
ISBN 10: 1856851214 ISBN 13: 9781856851213
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Start Own Move: A Wake Up Guide for Strategic Leaders (Paperback or Softback)
Language: English
Published by Robert Smith 10/31/2025, 2025
ISBN 10: 1805418890 ISBN 13: 9781805418894
Paperback or Softback. Condition: New. Start Own Move: A Wake Up Guide for Strategic Leaders. Book.
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Hardcover. Condition: Very Good. 1st Edition. Second Printing Stated. Strong Very Good with very light shelf edge wear and tiny corner bumps. Very light spine ends wear and some light lettering loss on spine panel. Interior is unmarked with clean off white to tanning pages. Clean sharp copy.
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State of Michigan Twentieth Annual Report of the Bureau of Labor and Industrial Statistics including the Tenth Annual Report of State Inspection of Factories
Language: English
Published by Robert Smith Printing Co., Lansing, MI, USA, 1903
Hardcover. Condition: Very Good. Hardcover, no dust jacket as issued, black boards, binding is clean, tight and square, no tears, text is clean and unmarked, edges are lightly rubbed, corner tips are gently bumped, pages and inside covers are yellowed, page edges are lightly soiled from use and age.
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REPORT OF THE COMPANY [ISAK ISAKSEN AKTIESELSKAP OF TROMSO, NORWAY]
Language: English
Published by Harrison Smith & Robert Haas, NY, 1936
First Edition
Hardcover. Condition: Very Good. 1st Edition. 347 pp.+ Photo Plt at Frontis, Many Photo Plts, rebound in ex lib Purple Hardback, Gilt title, perfs on title page but spine number removed & little else marked, Actually quite nicely bound with good shelf appearance, VG, no DJ, 1st ed (Stated).
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INFALLIBLE LOGIC. A VISIBLE And AUTOMATIC SYSTEM Of REASONING.
Published by Robert Smith Printing Company,
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. unmarked. cover shows some soil.
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Decorative Cloth. Condition: Very Good +. No Jacket. Keene (illustrator). 51pgs, very nice copy.
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Hardcover. Condition: Fair. Hardcover. No DJ. Text unmarked with page-turn soiling marks. Title page and front end paper loose with heavy edge wear but present. page 127-28 is loose and torn with creases and edge wear. Covers show edge wear with rubbing/scuffing and soiling. Bumped corners. Spine edge wear. Hinges cracked but binding still intact. Heavily used but pages still quite legible/readable.; 100% Satisfaction Guaranteed! Ships same or next business day!
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Hardcover. Condition: Good. No Jacket. 1st Edition. 1st edition. Hardbound , no dust jacket. No additional printings on copyright page. Minor wear to boards. Damp staining to page edges, otherwise good.
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Claudius the God and his wife Messalina
Language: English
Published by Harrison Smith and Robert Haas, New York, 1935
First Edition
Hardcover. Condition: Good. No Jacket. 1st Edition. First American Edition. Previous owners name plate is inside on back of front board.
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Condition: As New. Unread book in perfect condition.
