9781593700539 - Customer Service: Utility Style by Mclean-conner, Penni (12 results)
- Hardcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Good
£ 6.01
£ 5.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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- Hardcover
Seller: Upward Bound Books, VALRICO, FL, U.S.A.Upward Bound Books
Contact seller5-star sellerCondition: Used - Fair
£ 9.30
£ 3.22 shippingShips within U.S.A.Quantity: 1 available
Condition: acceptable. This item is worn. May have signs of wear this may include aesthetic issues such as scratches, dents and worn corners. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy number of notes and highlighting, but the text is not obscured or unreadable.
- Hardcover
Seller: Ammareal, Morangis, FranceAmmareal
Contact seller5-star sellerCondition: Used - Near fine
Original price: £ 5.43; 10% offCurrent price: £ 4.89
£ 14.09 shippingShips from France to U.S.A.Quantity: 1 available
Hardcover. Condition: Bon. Edition 2005. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Edition 2005. Ammareal gives back up to 15% of this item's net price to charity organizations.
- Hardcover
Seller: GoldBooks, Denver, CO, U.S.A.GoldBooks
Contact seller5-star sellerCondition: New
£ 58.17
£ 4.13 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
- Hardcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
Contact seller5-star sellerCondition: New
£ 58.02
£ 5.22 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: New. In shrink wrap. Looks like an interesting title.
- Hardcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
£ 82.96
£ 5.02 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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- Hardcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
£ 95.46
Free ShippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardback. Condition: New. Successful utility customer service leaders are providing great service while reducing costs. This primer for customer service leaders at all levels outlines successful techniques for creating a customer focused culture, taking costs out of the business and maximizing technology, processes and efficienc…y. Readers of this book will find easy to implement, proven best practices combined with thoughtful discussions on current strategies and innovations. Additionally insights and case studies from successful utility leaders will amplify the challenges of successfully implementing these best practices. Readers of this book will learn how to: . Build an aligned motivated team . Offer new services and products to meet your customers' needs . Reduce unbilled losses in your meter to cash cycle . Create effective channel management . Define, measure and map your key customer service processes . Utilize workforce management tools.
- Hardcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
Contact seller5-star sellerCondition: New
£ 87.10
£ 8.11 shippingShips from Ireland to U.S.A.Quantity: 1 available
Condition: New. Num Pages: 250 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 237 x 177 x 23. Weight in Grams: 581. . 2005. Hardcover. . . . .
- Hardcover
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
£ 92.77
£ 16.86 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Hardback. Condition: New. New copy - Usually dispatched within 4 working days.
- Hardcover
Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
Contact seller5-star sellerCondition: New
£ 107.10
£ 7.88 shippingShips within U.S.A.Quantity: 1 available
Condition: New. Num Pages: 250 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 237 x 177 x 23. Weight in Grams: 581. . 2005. Hardcover. . . . . Books ship from the US and Ireland.
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 99.00
£ 12.50 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Brand New. 325 pages. 9.00x6.00x0.75 inches. In Stock.
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- Hardcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
Contact seller5-star sellerCondition: New
£ 85.99
£ 65.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardback. Condition: New. Successful utility customer service leaders are providing great service while reducing costs. This primer for customer service leaders at all levels outlines successful techniques for creating a customer focused culture, taking costs out of the business and maximizing technology, processes and efficienc…y. Readers of this book will find easy to implement, proven best practices combined with thoughtful discussions on current strategies and innovations. Additionally insights and case studies from successful utility leaders will amplify the challenges of successfully implementing these best practices. Readers of this book will learn how to: . Build an aligned motivated team . Offer new services and products to meet your customers' needs . Reduce unbilled losses in your meter to cash cycle . Create effective channel management . Define, measure and map your key customer service processes . Utilize workforce management tools.



