Language: English
Published by The Condor, 1995
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical
Pamphlet. Condition: Very Good. Vol 97, pp. 953-962, Illus, Extracted from orig vol, begins with title page, trimmed & stapled, thus is like a pamphlet, VG.
Language: English
Published by The Condor, 1997
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical First Edition
Pamphlet. Condition: Very Good. 1st Edition. Vol 99, pp. 91-103, Illus, Extracted from orig vol, begins with title page, trimmed & stapled, thus is like a pamphlet, else VG.
Published by The Condor, 1991
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical
Pamphlet. Condition: Very G.ood. Vol 93, No 1, pp. 19-27, Illus, Extracted from orig vol, thus begins with title page, trimmed & stapled pamphlet, else VG.
Published by The Condor, 1993
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical
Pamphlet. Condition: Very G.ood. Vol 95, No 2, pp.273-281, Illus, Extracted from orig vol, begins with title page, trimmed & stapled, thus is like a pamphlet else VG.
Published by The Auk, Ldn, 2010
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical
Pamphlet. Condition: Very Good. Vol 127 (1), pp. 212-221, Illus, 4to, Extracted from Orig Vol, begins with title page, trimmed & stapled, thus is like a pamphlet, VG.
Published by The Auk, 2007
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical
Pamphlet. Condition: Very Good. Vol 124 , No 4, pp. 1305-1316, Extracted from orig vol, thus begins with title page, trimmed & stapled pamphlet, else VG.
Published by The Auk, 1994
Seller: Larry W Price Books, Portland, OR, U.S.A.
Magazine / Periodical
Pamphlet. Condition: Very Good. Vol 111, No 2, pp. 337-350, Extracted from Orig Vol then Recased in Orig Journal Covers, else VG.
Seller: Bookmans, Tucson, AZ, U.S.A.
Hardcover. Condition: Good. inscription Satisfaction 100% guaranteed.
Condition: New.
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Hardback or Cased Book. Condition: New. Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers. Book.
Condition: As New. Unread book in perfect condition.
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 200 pages. 6.00x0.63x9.00 inches. In Stock.
Condition: As New. Unread book in perfect condition.
Condition: New.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 48.63
Quantity: Over 20 available
Add to basketCondition: New. In.
Language: English
Published by University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Language: English
Published by University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Language: English
Published by University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Language: English
Published by University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Published by Canadian Fied Naturalist Non daté
Couverture souple. Condition: bon. RO20216244: Non daté. In-8. Broché. Bon état, Couv. convenable, Agraffes rouillées, Intérieur frais. Pages 10 à 14. Relié par deux agraffes. Texte en anglais sur deux colonnes. . . . Classification Dewey : 420-Langue anglaise. Anglo-saxon.
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
£ 37.60
Quantity: Over 20 available
Add to basketHardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
£ 49.17
Quantity: Over 20 available
Add to basketHRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Seller: moluna, Greven, Germany
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Über den AutorrnrnTodd Arnold is a utility industry veteran with over 40 years of experience. He served as senior vice president, smart grid and customer systems with Duke Energy as well as senior vice president, customer service.
Seller: preigu, Osnabrück, Germany
Buch. Condition: Neu. Rethinking Utility Customer Care | Satisfying Your Always-Connected, Always-On Customers | Todd W. Arnold | Buch | Gebunden | Englisch | 2015 | CS Week | EAN 9780996136006 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Seller: AHA-BUCH GmbH, Einbeck, Germany
Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Is your customer care ready for our connected world Ubiquitous digital communication has created a customer that's always connected, always on. Utilities are adopting digital communication to connect to the grid, the meter, and the customer. Rethinking Utility Customer Care examines the convergence of these two trends-the 'smart customer' with smart energy-revealing the implications, challenges, and opportunities for utility customer service.In this provocative guide, you'll discover:¿ How digital connectivity is disrupting traditional utility customer service models and the creative solutions required to remain current.¿ Effective strategies for engaging your digitally connected customer.¿ The new prerequisites for service excellence in a digital world and how to achieve them.¿ A road map to transform your customer care and avoid irrelevancy in the competition for the customer relationship.¿ How to turn your CSRs into customer service 'resolutionaries.'Utilities have done such a great job of delivering reliable, safe, affordable, and convenient energy that they have become back-of-mind and taken for granted. The result is a practically nonexistent relationship with the customer. Today's always-connected, always-on consumers demand much more from companies. It's time to rethink utility customer care and harness the tremendous opportunities these connected technologies present to engage the new-energy consumer and create high-value relationships.