Sussna Jeff (25 results)

- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Good
£ 2.88
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

- Softcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
£ 5.16
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Softcover
Seller: HPB-Red, Dallas, TX, U.S.A.HPB-Red
Contact seller5-star sellerCondition: Used - Good
£ 3.81
£ 2.77 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

- Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Very good
£ 8.37
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Softcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Good
£ 4.80
£ 5.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Softcover
Seller: medimops, Berlin, Germanymedimops
Contact seller5-star sellerCondition: Used - Very good
£ 2.96
£ 8.60 shippingShips from Germany to U.S.A.Quantity: 1 available
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
£ 24.12
£ 1.95 shippingShips within U.S.A.Quantity: 2 available
Condition: New.

- Softcover
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.Lakeside Books
Contact seller5-star sellerCondition: New
£ 23.10
£ 2.95 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.

- Softcover
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores
Contact seller5-star sellerCondition: New
£ 26.97
Free ShippingShips within U.S.A.Quantity: 5 available
Paperback or Softback. Condition: New. Designing Delivery: Rethinking It in the Digital Service Economy. Book.

- Softcover
Seller: Rarewaves USA, HEBRON, KY, U.S.A.Rarewaves USA
Contact seller5-star sellerCondition: New
£ 27.13
Free ShippingShips within U.S.A.Quantity: Over 20 available
Paperback. Condition: New. Now that we're moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but abo…ut making-and keeping-promises to customers. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You'll learn how make IT a full partner in the ongoing conversations you have with your customers. Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability.

- Softcover
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
Contact seller5-star sellerCondition: New
£ 27.23
Free ShippingShips within U.S.A.Quantity: 1 available
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.

- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 26.31
£ 1.95 shippingShips within U.S.A.Quantity: 2 available
Condition: As New. Unread book in perfect condition.

- Softcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
£ 28.38
£ 4.16 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.

- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
£ 27.18
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Condition: New.

- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
£ 30.91
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Condition: As New. Unread book in perfect condition.

- Softcover
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
£ 31.42
£ 15.05 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.

- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 36.61
£ 10.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Brand New. 300 pages. 9.00x6.00x0.50 inches. In Stock.

- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
£ 39.28
£ 11.98 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: New. In English.

- Softcover
- First Edition
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
Contact seller5-star sellerCondition: New
£ 45.18
£ 8.17 shippingShips from Ireland to U.S.A.Quantity: 1 available
Condition: New. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Num Pages: 232 pages, black & white illustrations. BIC Classification: UMZT. Category: (XV) Technical / Manuals. Dimension: 155 x 234 x 20. Weig…ht in Grams: 352. . 2015. 1st Edition. Paperback. . . . .

- Softcover
Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
Contact seller5-star sellerCondition: New
£ 54.14
£ 7.76 shippingShips within U.S.A.Quantity: 1 available
Condition: New. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Num Pages: 232 pages, black & white illustrations. BIC Classification: UMZT. Category: (XV) Technical / Manuals. Dimension: 155 x 234 x 20. Weig…ht in Grams: 352. . 2015. 1st Edition. Paperback. . . . . Books ship from the US and Ireland.

- Softcover
Seller: Rarewaves USA United, HEBRON, KY, U.S.A.Rarewaves USA United
Contact seller5-star sellerCondition: New
£ 27.79
£ 36.96 shippingShips within U.S.A.Quantity: Over 20 available
Paperback. Condition: New. Now that we're moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but abo…ut making-and keeping-promises to customers. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You'll learn how make IT a full partner in the ongoing conversations you have with your customers. Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability.

- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
Contact seller5-star sellerCondition: New
£ 40.32
£ 26.22 shippingShips from Germany to U.S.A.Quantity: 2 available
Taschenbuch. Condition: Neu. Neuware - We're moving from a product economy to a service economy, with services becoming ever more digital in nature. Software service quality is becoming critical to ordinary citizens' ability to function. This book helps digital service professionals understand the limitations of quality assuranc…e (QA) methodologies that fail to connect technical and non-technical disciplines and requirements involved in digital service delivery. It provides a holistic methodology that helps organizations overcome these limitations by creating a shared understanding of customer needs, and focusing on resilient solutions to those needs.Ideal for marketers, designers, project managers, developers, system administrators, and testers, this book:Takes a unique customer-centered approach to the entire service delivery lifecycleApplies this perspective across development, operations, QA, design, project management, and marketingProvides a specific quality assurance methodology that unifies those disciplinesFrames that methodology in terms of achieving resilience rather than just stability.

- Softcover
Seller: moluna, Greven, Germanymoluna
Contact seller5-star sellerCondition: New
£ 31.61
£ 42.11 shippingShips from Germany to U.S.A.Quantity: Over 20 available
Kartoniert / Broschiert. Condition: New. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery.We re moving from a product economy to a service economy, with services becoming eve.

Seller: Berliner Büchertisch eG, Berlin, GermanyBerliner Büchertisch eG
Contact seller5-star sellerCondition: Used - Very good
£ 10.65
£ 85.95 shippingShips from Germany to U.S.A.Quantity: 1 available
Softcover/Paperback. Condition: Gut. 230 S. Gutes Exemplar, geringe Gebrauchsspuren, Cover/SU berieben/bestoßen, Schnitt/Papier nachgedunkelt, innen alles in Ordnung. A260529am70 ISBN: 9781491949887 Sprache: Englisch Gewicht in Gramm: 1050.

- Softcover
- Print on Demand
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
£ 34.99
£ 15.05 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 430.