Rc Whiteley (36 results)

Paperback. Condition: Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Paperback. Condition: Very Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Hardback. Condition: Good. In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todays successful companies are achieving explosive growth. Drawing on dozens of case studies of every kind of enterprise, Whiteley and Hessan define five proven strategies that you can use to groweven under the most adverse business conditions.…

Hardback. Condition: Very Good. In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todays successful companies are achieving explosive growth. Drawing on dozens of case studies of every kind of enterprise, Whiteley and Hessan define five proven strategies that you can use to groweven under the most adverse business conditions.…

Paperback. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.…

Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

Paperback. Condition: Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Paperback. Condition: Very Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Hardback. Condition: Good. In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todays successful companies are achieving explosive growth. Drawing on dozens of case studies of every kind of enterprise, Whiteley and Hessan define five proven strategies that you can use to groweven under the most adverse business conditions.…

Hardback. Condition: Very Good. In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todays successful companies are achieving explosive growth. Drawing on dozens of case studies of every kind of enterprise, Whiteley and Hessan define five proven strategies that you can use to groweven under the most adverse business conditions.…

Hardback. Condition: Like New.

Hardback. Condition: Very Good.

Paperback. Condition: Good. some shelfwear but still NICE! - may have remainder mark or previous owner's name Standard-sized.

Paperback. Condition: As New. 000-127: Trade Size Paperback with 308 pages. Light corner crease, small number blacked out top of first page, and a couple of light spine reading creases, ow/ a beautiful, square, tight copy with clean, unmarked pages. Book appears to have been read one time. Rated by Fortune Magazine as one of the Best Management Books. First Edition, Eighth Printing February 1996. Published by Addison-Wesley Publishing Company. Menlo Park, California.…

Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Softcover. Condition: Good. No Jacket. Due to age and/or environmental conditions, the pages of this book have darkened. Foxing is present on one or more pages. Moderate edgewear on the boards. Binding is moderately loose. Moderate shelf wear. Noticable fading due to exposure to sunlight. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.…

hardcover. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

Condition: Good. VG condition book with dust jacket. DJ is clean, has fresh colours and has little wear to edges. Book has clean and bright contents.

Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Paperback. Condition: Good. Paperback book in good condition. Some light shelf and use wear, otherwise appears to be a good clean copy.

Paperback. Condition: Good. Paperback book in good condition. Does have prior owners names written inside. Text is clean and unmarked, but does have some normal shelf and use wear, including lightly bumped corners and a few creases on covers.

Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780201608137. …

Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good copy with clean pages.

Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDSlightly sunned else very good.

Hardback. R. C. Whiteley, INGRAM PUBLISHER SERVICES US. Customer satisfaction is now the buzz word on every executive's lips. This book, based on the Forum Corporation's in-depth research, provides any manager with a proven, step-by-step program for investigating, promoting, measuring, and rewarding the product and service excellence that leads to true customer loyalty. With both leadership techniques and problem-solving tools, this is the most practical book ever written on giving the customer what the customer wants. Hardback.…

Hardback. R. C. Whiteley, Cornerstone. Hardback.

Paperback. Condition: Very Good. Drawing on dozens of case studies of every kind of organization from chain stores to global telecommunications giants, the authors define five strategies for growth and show that stellar achievement is within the reach of any company. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Tapa blanda. Condition: Bien. - (Colección Business class).- Cómo ser mejor que la competencia. Este libro provee a cualquier gerente en cualquier dimensión de empresa con un programa probado, paso a paso, para implementar, medir y lograr la excelencia tanto del producto como del servicio, lo que finalmente garantiza la verdadera lealtad del cliente. >>> DESCUENTO ESPECIAL en caso de pasar a recoger en la librería (LLAMAR ANTES, libro en almacén). Size: 331 p.; 23 cm.…