Synopsis
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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About the Author
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
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The Customer-Driven Company: Moving from Talk to Action
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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The Customer-Driven Company: Moving from Talk to Action
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00090566677
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The Customer-Driven Company: Moving from Talk to Action
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Condition: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. Seller Inventory # 00095236542
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The Customer-Driven Company: Moving from Talk to Action
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Condition: good. This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer! Seller Inventory # 56JTFY003MHB_ns
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The Customer Driven Company: Moving from Talk to Action
Seller: BookHolders, Towson, MD, U.S.A.
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 962456
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The Customer Driven Company: Moving from Talk to Action
Seller: BookHolders, Towson, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 2816314
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The Customer Driven Company: Moving from Talk to Action
Seller: BookHolders, Towson, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 1409258
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The Customer-Driven Company: Moving from Talk to Action
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Condition: Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. Seller Inventory # BOS-E-01g-01736
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The Customer-Driven Company: Moving from Talk to Action
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Condition: Very Good. A bright, square, and overall a nice copy. Seller Inventory # BOS-K-06b-01634
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The Customer-Driven Company: Moving from Talk to Action
Seller: Seattle Goodwill, Seattle, WA, U.S.A.
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paperback. Condition: Good. Seller Inventory # mon0000105945