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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Condition: As New. Unread book in perfect condition.
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The Measure of Library Excellence
Language: English
Published by McFarland and Co Inc, US, 2007
ISBN 10: 0786430362 ISBN 13: 9780786430369
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librarians. Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 41.58
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Language: English
Published by McFarland & Co Inc Pub, 2007
ISBN 10: 0786430362 ISBN 13: 9780786430369
Paperback. Condition: Brand New. 210 pages. 9.75x6.75x0.50 inches. In Stock.
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The Measure of Library Excellence
Language: English
Published by McFarland and Co Inc, US, 2007
ISBN 10: 0786430362 ISBN 13: 9780786430369
Paperback. Condition: New. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librarians. Written by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
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The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
ISBN 10: 0786430362 ISBN 13: 9780786430369
Condition: New. Print on Demand pp. x + 210 Illus.
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The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
ISBN 10: 0786430362 ISBN 13: 9780786430369
Condition: New. Print on Demand pp. x + 210.
-
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
ISBN 10: 0786430362 ISBN 13: 9780786430369
Condition: New. PRINT ON DEMAND pp. x + 210.
