Norman Anne E C (13 results)
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; Del Tufo, Theresa; Norman, Anne E. C.
- Softcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
£ 12.43
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
The Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias, Norman, Anne E. C., Tufo, Theresa del
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
- Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
£ 20.81
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 36.54
£ 1.98 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
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- Softcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
£ 38.99
Free ShippingShips from United Kingdom to U.S.A.Quantity: 7 available
Paperback. Condition: New. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librarians. Writte…n by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
£ 36.95
£ 1.98 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
£ 34.26
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
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Measure of Library Excellence : Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; del Tufo, Theresa; Norman, Anne E. C.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
£ 37.67
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias; Del Tufo, Theresa; Norman, Anne E.C.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
£ 41.58
£ 11.98 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.
The Measure of Library Excellence: Linking the Malcolm Baldrige Criteria and Balanced Scorecard Methods to Assess Service Quality
Wilson, Despina Dapias/ Tufo, Theresa Del/ Norman, Anne E. C.
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 66.99
£ 10.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Brand New. 210 pages. 9.75x6.75x0.50 inches. In Stock.
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- Softcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
Contact seller5-star sellerCondition: New
£ 34.27
£ 65.00 shippingShips from United Kingdom to U.S.A.Quantity: 7 available
Paperback. Condition: New. Today's libraries are facing continually increasing challenges regarding information organization, consumer presentation and, on a financial level, taxpayer accountability. Analyzing and upgrading library services while staying within a limited budget is a problem which concerns many librarians. Writte…n by professionals with practical experience, this volume presents a new approach to performance assessment and improvement through the combined use of Malcolm Baldridge Critieria and the Balanced Scorecard. It walks the reader through the sequential methodology of each theory, explaining the advantages of combining the two and providing guidance regarding their practical implementation from the management level down. The authors aptly discuss the advantages, disadvantages and possible pitfalls of their chosen approach. Additional topics include analysis of an organization's infrastructure, performance management and fact-based decision making.
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
- Softcover
- Print on Demand
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
Contact seller4-star sellerCondition: New
£ 77.85
£ 6.50 shippingShips from United Kingdom to U.S.A.Quantity: 4 available
Condition: New. Print on Demand pp. x + 210 Illus.
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
- Softcover
- Print on Demand
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
Contact seller4-star sellerCondition: New
£ 82.06
£ 2.99 shippingShips within U.S.A.Quantity: 4 available
Condition: New. Print on Demand pp. x + 210.
Language: English
Published by McFarland & Company, Incorporated Publishers, 2007
- Softcover
- Print on Demand
Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
Contact seller4-star sellerCondition: New
£ 79.57
£ 8.50 shippingShips from Germany to U.S.A.Quantity: 4 available
Condition: New. PRINT ON DEMAND pp. x + 210.
