Hardie Bruce (29 results)
- Softcover
Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company
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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
- Softcover
Seller: Goodwill of Silicon Valley, SAN JOSE, CA, U.S.A.Goodwill of Silicon Valley
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£ 8.74
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Condition: good. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Condition: New.
- Softcover
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.Lakeside Books
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Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.
- Softcover
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.Rarewaves USA
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Paperback. Condition: New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated… by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Condition: As New. Unread book in perfect condition.
- Softcover
Seller: California Books, Miami, FL, U.S.A.California Books
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- Softcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
£ 20.13
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Paperback. Condition: New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated… by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.
- Softcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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£ 19.68
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Softcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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£ 24.40
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Condition: New.
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 20.99
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Paperback. Condition: Brand New. 218 pages. 8.50x5.50x0.60 inches. In Stock.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 17.57
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Condition: New.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
£ 19.94
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Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Chiron Media, Wallingford, United KingdomChiron Media
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£ 19.93
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paperback. Condition: New.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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£ 24.43
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Condition: New. In.
- Softcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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£ 34.60
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Condition: New.
- Hardcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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£ 47.04
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HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Hardcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
£ 52.77
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Hardback. Condition: New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated…by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.
- Softcover
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.Rarewaves USA United
Contact seller5-star sellerCondition: New
£ 18.10
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Paperback. Condition: New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated… by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.
- Hardcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
Contact seller4-star sellerCondition: New
£ 53.35
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Condition: New.
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 54.67
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Hardcover. Condition: Brand New. 218 pages. 8.50x5.50x0.79 inches. In Stock.
- Hardcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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£ 63.56
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Condition: New.
- Softcover
Seller: moluna, Greven, Germanymoluna
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£ 27.38
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Condition: New. Über den AutorPeter Fader is the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School of the University of Pennsylvania. His expertise centers on the analysis of behavioral data to understand and forecast.
Archaeology in Alberta 1982 (Contributor Bruce F. Ball--Radiocarbon Estimates from the Sibbald Creek Site, EgPr 2; John H. and Carol A. Rushworth Brumley--Summary and Appraial of Alberta Radiocarbon Dates; Roderick J. Heitzmann--Comment on Bone Pegs and Stone Circles; James W. Helmer--Interim Report of the 1982 University of Calgary, Archaeology Field School at the Strathcona Site (FjPi-29); John W. and Karie Hardie Ives--Occurences of Tertiary Hills Welded Tuff in Northern Alberta; John W. and Mark Fenton Ives--Continued Research on Geological Sources of Beaver River Sandstone; Kathleen Connor Learn--Black Fox Island Project, End-Of-Season Report, Permit 82-66; Heinz Pyszczyk--Trends on Historic Surfaces: Estimating Densities and Distribut
Burley, David (editor) (Contributor Bruce F. Ball: Radiocarbon Estimates from the Sibbald Creek Site, EgPr 2; John H. and Carol A. Rushworth Brumley: Summary and Appraial of Alberta Radiocarbon Dates; Roderick J. Heitzmann: Comment on Bone Pegs and Stone Circles; James W. Helmer: Interim Report of the 1982 University of Calgary, Archaeology Field School at the Strathcona Site (FjPi-29); John W. and Karie Hardie Ives: Occurences of Tertiary Hills Welded Tuff in Northern Alberta; John W. and Mark Fenton Ives: Continued Research on Geological Sources of Beaver River Sandstone; Kathleen Connor Learn: Black Fox Island Project, End-Of-Season Report, Permit 82-66; Heinz Pyszczyk: Trends on Historic Surfaces: Estimating Densities and Distributions
Published by Alberta Culture, Edmonton
- Softcover
Seller: Burton Lysecki Books, ABAC/ILAB, Winnipeg, MB, CanadaBurton Lysecki Books, ABAC/ILAB
Contact seller5-star sellerCondition: Used
£ 25.85
£ 18.38 shippingShips from Canada to U.S.A.Quantity: 1 available
Add to basket1983. (4to stiff paper covers) Very good. 222pp. Photographs, illustrations, maps, charts, tables, plan, bibliography. Book about Radiocarbon Dates. Contributors include Bruce F. Ball (Radiocarbon Estimates from the Sibbald Creek Site, EgPr 2), John H. and Carol A. Rushworth Brumley (A Summary and Appraial of Alberta Radiocarbon… Dates), Roderick J. Heitzmann (A Comment on Bone Pegs and Stone Circles), James W. Helmer (Interim Report of the 1982 University of Calgary, Archaeology Field School at the Strathcona Site (FjPi-29)), John W. and Karie Hardie Ives (Occurences of Tertiary Hills Welded Tuff in Northern Alberta), John W. and Mark Fenton Ives (Continued Research on Geological Sources of Beaver River Sandstone), Kathleen Connor Learn (The Black Fox Island Project, End-Of-Season Report, Permit 82-66), Heinz Pyszczyk (Trends on Historic Surfaces: Estimating Densities and Distributions of Archaeological Remains by Synagraphic Mapping Techniques), Brian M. Ronaghan (Historic Resources Impact Assessment and Conservation Studies, Genesee Power Project), J. Roderick Vickers (An Introduction to Alberta Radiocarbon Dates), Milton J. and Bruce F. Ball Wright (First Results from Dry Island Buffalo Jump Provincial Park, 1982). Publisher series: Archaeological Survey of Alberta Occasional Paper No. 21 . Foreword by Paul F. Donahue (Archaeology in Alberta: 1982). Locale: Alberta; Beaver River--Alberta; Black Fox Island--Alberta; Buffalo Jump Provincial Park--Alberta; Prairie Provinces; Western Canada. (Archaeology).
Language: English
Published by Berlin ; New York : Springer, 1996., 1996
Series: Book 3 of 166 - The Patrick Moore Practical Astronomy Series
- Softcover
- First Edition
Seller: Joseph Valles - Books, Stockbridge, GA, U.S.A.Joseph Valles - Books
Contact seller5-star sellerCondition: Used - Fine
£ 68.16
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Soft cover. Condition: Fine. 1st Edition. ix, 229 pages : illustrations ; 24 cm. ; ISBN 9783540199137, 3540199136 ; OCLC 34548561 ; LCCN 96013224 ; LOC No QB82.G7 S63 1996 ; stiff paper wrappers ; In Small Astronomical Observatories, Patrick Moore has collected descriptions of amateur and small professional observatories current…ly in use in Europe and America, showing how many astronomers have built their own observatory, often with effective and sometimes extraordinary improvisations to reduce the cost. There is a photograph of each, along with details of its construction and a foreword written by Patrick Moore. In addition to providing a fascinating study for its own sake, Small Astronomical Observatories offers a unique fund of ideas and practical details for anyone who wants to build an amateur or small professional observatory. ; Contents: A Practical Roll-off Roof Observatory in Michigan, USA / Dennis Allen -- Mount Tuffley Observatory in Gloucester, England / John Fletcher -- A Solar Observatory with a Slide Roof in Jordanstown, Northern Ireland / Bruce Hardie -- The Edenvale Observatory in Edenvale, South Africa / M. D. Overbeek -- A Roll-off Roof Observatory in New Boston, New Hampshire, USA / D. Lawrence, Linda Lopez -- A Suburban Observatory in Worcester Park, England / Maurice Gavin -- A Simple Rotating Observatory in Nottingham, England / Alan W. Heath -- The Taunton School Radio Astronomy Observatory in Taunton, England / Trevor Hill -- The Starlight CCD Observatory in Binfield, England / Terry Platt -- The University of Hertfordshire Observatory in Bayfordbury, England / C. R. Kitchin -- An Amateur Observatory with a Glass Fibre Dome / Ron Johnson -- A Glass Fibre Dome for a 260mm, 1.9m Focal Length Reflecting Telescope / B. G. W. Manning -- Chigwell School Observatory in Chigwell, England / A. J. Sizer -- The Torquay Boys' Grammar School Observatory / David Reid, C. Lintott -- Patrick Moore's Observatory in Selsey, England / Patrick Moore -- A Deep-Sky Observatory / Jack Newton -- Worth Hill Observatory / D. Strange -- Red Hill Observatory / Chris Plicht -- Powys Country Observatory / Cheryl Power -- Mount Tuffley Observatory in Gloucester, England / John Fletcher -- A Solar Observatory with a Slide Roof in Jordanstown, Northern Ireland / Bruce Hardie -- The Edenvale Observatory in Edenvale, South Africa / M. D. Overbeek -- A Roll-off Roof Observatory in New Boston, New Hampshire, USA / D. Lawrence, Linda Lopez -- A Suburban Observatory in Worcester Park, England / Maurice Gavin -- A Simple Rotating Observatory in Nottingham, England / Alan W. Heath -- The Taunton School Radio Astronomy Observatory in Taunton, England / Trevor Hill -- The Starlight CCD Observatory in Binfield, England / Terry Platt -- The University of Hertfordshire Observatory in Bayfordbury, England / C. R. Kitchin -- An Amateur Observatory with a Glass Fibre Dome / Ron Johnson -- A Glass Fibre Dome for a 260mm, 1.9m Focal Length Reflecting Telescope / B. G. W. Manning -- Chigwell School Observatory in Chigwell, England / A. J. Sizer -- The Torquay Boys' Grammar School Observatory / David Reid, C. Lintott -- Patrick Moore's Observatory in Selsey, England / Patrick Moore -- A Deep-Sky Observatory / Jack Newton -- Worth Hill Observatory / D. Strange -- Red Hill Observatory / Chris Plicht -- Powys Country Observatory / Cheryl Power ; FINE. Book.
- Softcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
Contact seller5-star sellerCondition: New
£ 17.61
£ 65.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Paperback. Condition: New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated… by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.
Published by Wharton School Press
- Hardcover
Seller: Academic Book Solutions, Medford, NY, U.S.A.Academic Book Solutions
Contact seller5-star sellerCondition: Used - As new
£ 48.12
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Add to baskethardcover. Condition: LikeNew. Used Like New, no missing pages, no damage to binding, may have a remainder mark.
- Hardcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
Contact seller5-star sellerCondition: New
£ 46.89
£ 65.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Hardback. Condition: New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated…by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.
- Softcover
- Print on Demand
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 20.30
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Paperback. Condition: Brand New. 218 pages. 8.50x5.50x0.60 inches. In Stock. This item is printed on demand.
