Mario A. Pfannstiel
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Service Design Practices for Healthcare Innovation: Paradigms, Principles, Prospects
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Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice
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Dienstleistungsmanagement im Krankenhaus I: Prozesse, Produktivität und Diversität
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Digitale Transformation von Dienstleistungen im Gesundheitswesen II: Impulse für das Management: 2
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Human-Centered Service Design for Healthcare Transformation: Development, Innovation, Change
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Entrepreneurship im Gesundheitswesen III: Digitalisierung – Innovationen – Gesundheitsversorgung: 3
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Service Business Model Innovation in Healthcare and Hospital Management: Models, Strategies, Tools
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Entrepreneurship im Gesundheitswesen I: Unternehmensgründung - Geschäftsideen - Wertschöpfung
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