 
    Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
"synopsis" may belong to another edition of this title.
"These talented communicators blend a daunting array of disciplines into highly readable and practical advice". -- Booklist
Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestsellerGetting to YES! They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging fromThe New York Times to Parents magazine. Bruce Patton is also coauthor ofGetting to YES!
"About this title" may belong to another edition of this title.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00056869510
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00055826644
Seller: Orion Tech, Kingwood, TX, U.S.A.
Paperback. Condition: Fair. Seller Inventory # 014028852X-4-18659265
Seller: Orion Tech, Kingwood, TX, U.S.A.
Paperback. Condition: Good. Seller Inventory # 014028852X-3-18845072
Seller: Gulf Coast Books, Cypress, TX, U.S.A.
Paperback. Condition: Good. Seller Inventory # 014028852X-3-18986726
Seller: Your Online Bookstore, Houston, TX, U.S.A.
Paperback. Condition: Good. Seller Inventory # 014028852X-3-19166339
Seller: Jenson Books Inc, Logan, UT, U.S.A.
paperback. Condition: Good. The item is in good condition and works perfectly, however it is showing some signs of previous ownership which could include: small tears, scuffing, notes, highlighting, gift inscriptions, and library markings. Seller Inventory # 4BQWN8005DPT
Seller: More Than Words, Waltham, MA, U.S.A.
Condition: Very Good. . Sorry, CD missing. All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. Seller Inventory # WAL-S-1d-01780
Seller: More Than Words, Waltham, MA, U.S.A.
Condition: Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. Seller Inventory # BOS-J-13d-01599
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0001173574