Difficult Conversations: How to Discuss What Matters Most

4.08 avg rating
( 10,316 ratings by Goodreads )
 
9780140277821: Difficult Conversations: How to Discuss What Matters Most
View all copies of this ISBN edition:
 
 

Paperback. Pub Date: 2000 Pages: 272 Publisher: Penguin What is a Difficult Conversation asking for a pay Rise saying 'no' to your boss or spouse. Confronting a friend or neighbor. The asking a Difficult favor. Apologizing We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive Based on fifteen years of research and consultations with thousands of people. Difficult Conversations pinpoints what works. Use this ground-eaking. step-by-step book to turn your difficult conversations into positive. problem-solving experiences.Contents: Sort out the three conversations; stop arguing about who's right - explore each other's stories; don't assume they meant it disentangle intent from impact; abandon blame - map the contribution system; have your feelings (or they will have you); ground your ...

"synopsis" may belong to another edition of this title.

Product Description:

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Review:

"These talented communicators blend a daunting array of disciplines into highly readable and practical advice". -- Booklist

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9780140288520: Difficult Conversations: How to Discuss what Matters Most

Featured Edition

ISBN 10:  014028852X ISBN 13:  9780140288520
Publisher: Penguin, 2000
Softcover

9780670921348: Difficult Conversations: How to Discuss What Matters Most

Penguin, 2011
Softcover

9780670883394: Difficult Conversations: How to Discuss what Matters Most

Viking, 1999
Hardcover

9780718143619: Difficult Conversations: How to Discuss what Matters Most

Michae..., 1999
Softcover

9789573274933: Difficult Conversations: How to Discuss What Matters Most

Tsai F..., 2014
Softcover

Top Search Results from the AbeBooks Marketplace

1.

Bruce Patton, Douglas Stone, Sheila Heen
Published by Penguin Books Ltd, United Kingdom (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New Paperback Quantity Available: 10
Seller:
The Book Depository
(London, United Kingdom)

Book Description Penguin Books Ltd, United Kingdom, 2000. Paperback. Condition: New. Language: English. Brand new Book. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences. Seller Inventory # APG9780140277821

More information about this seller | Contact this seller

Buy New
7.94
Convert currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, rates & speeds

2.

Bruce Patton, Douglas Stone, Sheila Heen
Published by Penguin (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New Paperback Quantity Available: 6
Seller:
The Monster Bookshop
(Fleckney, United Kingdom)

Book Description Penguin, 2000. Paperback. Condition: New. BRAND NEW ** SUPER FAST SHIPPING FROM UK WAREHOUSE ** 30 DAY MONEY BACK GUARANTEE. Seller Inventory # mon0004011245

More information about this seller | Contact this seller

Buy New
7.90
Convert currency

Add to Basket

Shipping: 2.99
From United Kingdom to U.S.A.
Destination, rates & speeds

3.

Bruce Patton, Douglas Stone, Sheila Heen
Published by Penguin Books Ltd, United Kingdom (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New Paperback Quantity Available: 10
Seller:
Book Depository International
(London, United Kingdom)

Book Description Penguin Books Ltd, United Kingdom, 2000. Paperback. Condition: New. Language: English. Brand new Book. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences. Seller Inventory # APG9780140277821

More information about this seller | Contact this seller

Buy New
11.40
Convert currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, rates & speeds

4.

Bruce Patton
Published by Penguin Books Ltd
ISBN 10: 014027782X ISBN 13: 9780140277821
New Paperback / softback Quantity Available: > 20
Seller:
THE SAINT BOOKSTORE
(Southport, United Kingdom)

Book Description Penguin Books Ltd. Paperback / softback. Condition: New. New copy - Usually dispatched within 2 working days. Seller Inventory # B9780140277821

More information about this seller | Contact this seller

Buy New
5.34
Convert currency

Add to Basket

Shipping: 6.94
From United Kingdom to U.S.A.
Destination, rates & speeds

5.

Patton, Bruce, Stone, Douglas, Heen, Sheila
Published by Penguin (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New Softcover Quantity Available: 4

Book Description Penguin, 2000. Condition: New. 2000. New Ed. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Num Pages: 272 pages. BIC Classification: JMH; VS. Category: (G) General (US: Trade). Dimension: 196 x 130 x 18. Weight in Grams: 196. . . . . . . Seller Inventory # V9780140277821

More information about this seller | Contact this seller

Buy New
12.36
Convert currency

Add to Basket

Shipping: FREE
From Ireland to U.S.A.
Destination, rates & speeds

6.

Bruce Patton
Published by Penguin Books Ltd (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New Quantity Available: > 20
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)

Book Description Penguin Books Ltd, 2000. PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # CP-9780140277821

More information about this seller | Contact this seller

Buy New
7.47
Convert currency

Add to Basket

Shipping: 5
From United Kingdom to U.S.A.
Destination, rates & speeds

7.

Patton, Bruce, Stone, Douglas, Heen, Sheila
Published by Penguin
ISBN 10: 014027782X ISBN 13: 9780140277821
New Softcover Quantity Available: 4
Seller:
Kennys Bookstore
(Olney, MD, U.S.A.)

Book Description Penguin. Condition: New. 2000. New Ed. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Num Pages: 272 pages. BIC Classification: JMH; VS. Category: (G) General (US: Trade). Dimension: 196 x 130 x 18. Weight in Grams: 196. . . . . . Books ship from the US and Ireland. Seller Inventory # V9780140277821

More information about this seller | Contact this seller

Buy New
12.66
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds

8.

Douglas Stone, Bruce Patton, Sheila Heen
Published by Penguin Books Ltd 2000-05-25, London (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New paperback Quantity Available: 1
Seller:
Blackwell's
(Oxford, OX, United Kingdom)

Book Description Penguin Books Ltd 2000-05-25, London, 2000. paperback. Condition: New. Seller Inventory # 9780140277821

More information about this seller | Contact this seller

Buy New
7.99
Convert currency

Add to Basket

Shipping: 4.99
From United Kingdom to U.S.A.
Destination, rates & speeds

9.

Bruce Patton; Douglas Stone; Sheila Heen
ISBN 10: 014027782X ISBN 13: 9780140277821
New Quantity Available: 7
Seller:
Ria Christie Collections
(Uxbridge, United Kingdom)

Book Description Condition: New. Not Signed; What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful an. book. Seller Inventory # ria9780140277821_rkm

More information about this seller | Contact this seller

Buy New
9.62
Convert currency

Add to Basket

Shipping: 3.87
From United Kingdom to U.S.A.
Destination, rates & speeds

10.

Patton, Bruce (Author)/ Stone, Douglas (Author)/ Heen, Sheila (Author)
Published by Penguin (2000)
ISBN 10: 014027782X ISBN 13: 9780140277821
New Paperback Quantity Available: 2
Seller:
Revaluation Books
(Exeter, United Kingdom)

Book Description Penguin, 2000. Paperback. Condition: Brand New. 272 pages. In Stock. Seller Inventory # __014027782X

More information about this seller | Contact this seller

Buy New
9.20
Convert currency

Add to Basket

Shipping: 7.50
From United Kingdom to U.S.A.
Destination, rates & speeds

There are more copies of this book

View all search results for this book