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Synopsis
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
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About the Author
Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
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Seller: BookHolders, Towson, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: reprint ] Publisher: Penguin Books Ltd Pub Date: 5/25/2000 Binding: Paperback Pages: 272 reprint edition. Seller Inventory # 6740261
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Softcover
Seller: BookHolders, Towson, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: reprint ] Publisher: Penguin Books Ltd Pub Date: 5/25/2000 Binding: Paperback Pages: 272 reprint edition. Seller Inventory # 6740259
Quantity: 1 available
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Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
paperback
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Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Paperback
Seller: ThriftBooks-Reno, Reno, NV, U.S.A.
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G014027782XI4N00
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Paperback
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G014027782XI4N00
Quantity: 2 available
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Paperback
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G014027782XI3N00
Quantity: 1 available
Stock Image
Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Paperback
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G014027782XI3N00
Quantity: 1 available
Stock Image
Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Paperback
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G014027782XI4N00
Quantity: 1 available