Difficult Conversations: How to Discuss What Matters Most

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9780140277821: Difficult Conversations: How to Discuss What Matters Most

Paperback. Pub Date: 2000 Pages: 272 Publisher: Penguin What is a Difficult Conversation asking for a pay Rise saying 'no' to your boss or spouse. Confronting a friend or neighbor. The asking a Difficult favor. Apologizing We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive Based on fifteen years of research and consultations with thousands of people. Difficult Conversations pinpoints what works. Use this ground-eaking. step-by-step book to turn your difficult conversations into positive. problem-solving experiences.Contents: Sort out the three conversations; stop arguing about who's right - explore each other's stories; don't assume they meant it disentangle intent from impact; abandon blame - map the contribution system; have your feelings (or they will have you); ground your ...

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What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

About the Author:

Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.

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Douglas Stone, Bruce Patton, Sheila Heen
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ISBN 10: 014027782X ISBN 13: 9780140277821
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Book Description Penguin Books Ltd, United Kingdom, 2000. Paperback. Book Condition: New. 194 x 130 mm. Language: English . Brand New Book. What is a difficult conversation? Asking for a pay rise, saying no to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences. Bookseller Inventory # APG9780140277821

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Douglas Stone, Bruce Patton, Sheila Heen
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Book Description Penguin Books Ltd, United Kingdom, 2000. Paperback. Book Condition: New. 194 x 130 mm. Language: English . Brand New Book. What is a difficult conversation? Asking for a pay rise, saying no to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences. Bookseller Inventory # APG9780140277821

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Book Description 2000. Paperback. Book Condition: New. 1st. 129mm x 198mm x 17mm. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversati.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 272 pages. 0.190. Bookseller Inventory # 9780140277821

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Book Description Paperback. Book Condition: New. Not Signed; What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful an. book. Bookseller Inventory # ria9780140277821_rkm

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Book Description Penguin Books Ltd. Paperback. Book Condition: new. BRAND NEW, Difficult Conversations: How to Discuss What Matters Most, Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher, What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences. Bookseller Inventory # B9780140277821

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Book Description Penguin Books Ltd. Book Condition: New. 2000. New Ed. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Num Pages: 272 pages. BIC Classification: JMH; VS. Category: (G) General (US: Trade). Dimension: 196 x 130 x 18. Weight in Grams: 196. . . . . . Books ship from the US and Ireland. Bookseller Inventory # V9780140277821

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Book Description Penguin Books Ltd, 2000. Book Condition: New. 2000. New Ed. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Num Pages: 272 pages. BIC Classification: JMH; VS. Category: (G) General (US: Trade). Dimension: 196 x 130 x 18. Weight in Grams: 196. . . . . . . Bookseller Inventory # V9780140277821

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