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Synopsis
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
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About the Author
Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Softcover
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Difficult Conversations: How to Discuss What Matters Most
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Paperback. Condition: Used; Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Seller Inventory # mon0001605499
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Difficult Conversations: How to Discuss What Matters Most
Seller: Brit Books, Milton Keynes, United Kingdom
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Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Seller Inventory # 2228794
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Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations : How to Discuss What Matters Most
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Difficult Conversations : How to Discuss What Matters Most
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Condition: Good. New Ed. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP59312743
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Difficult Conversations : How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books, Limited (UK), 2000
ISBN 10: 014027782X
ISBN 13: 9780140277821
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR001383890
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Difficult Conversations: How to Discuss What Matters Most
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