What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
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Book Description Condition: New. pp. xxi + 250. Seller Inventory # 7645438
Book Description Paperback. Condition: new. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780140277821
Book Description paperback. Condition: New. Language: ENG. Seller Inventory # 9780140277821
Book Description Condition: New. Buy with confidence! Book is in new, never-used condition. Seller Inventory # bk014027782Xxvz189zvxnew
Book Description Soft Cover. Condition: new. Seller Inventory # 9780140277821
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Book Description Paperback. Condition: Brand New. 272 pages. 7.76x5.08x0.75 inches. In Stock. Seller Inventory # __014027782X
Book Description Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Seller Inventory # B9780140277821
Book Description Paperback. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_014027782X
Book Description Condition: New. 2000. New Ed. Paperback. What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. Num Pages: 272 pages. BIC Classification: JMH; VS. Category: (G) General (US: Trade). Dimension: 196 x 130 x 18. Weight in Grams: 196. . . . . . Seller Inventory # V9780140277821