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Service Management Competitive Advantage by Fitzsimmons James (10 results)
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Service Management for Competitive Advantage
Published by McGraw-Hill Education (ISE Editions), 1994
ISBN 10: 0071133127 ISBN 13: 9780071133128
Language: English
Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
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£ 2.86
Convert currency£ 8.67 shipping from Czech Republic to United KingdomQuantity: 1 available
Add to basketHardcover. Condition: As New. This new book on service management sets the paradigm service management for the 1990's. An undergraduate text, it is distinguished by its unique focus on service management for competitive advantage and by its integration of the author's first-hand experience and research with numerous service firms. Jargon-free, it treats issues rigorously, contains the most recent data, and is soundly based on the most current scholarly thinking available in the service literature. Quantitative material is separated from conceptual material in the chapter supplements and final section of the text, but statistics is a prerequisite. It emphasises that success in a world-wide market is tied inextricably to quality, innovation, and growth and expansion. Its highly readable presentation is designed to appeal even to students with little business experience, and includes all real-world examples, quality end-of-chapter cases, exercises, and fully-worked examples.
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Service Management for Competitive Advantage.
Seller: books4less (Versandantiquariat Petra Gros GmbH & Co. KG), Welling, Germany
Seller rating 5 out of 5 stars
£ 5.32
Convert currency£ 9.51 shipping from Germany to United KingdomQuantity: 1 available
Add to basketgebundene Ausgabe. Condition: Gut. 462 Seiten; Der Erhaltungszustand des hier angebotenen Werks ist trotz seiner Bibliotheksnutzung sehr sauber. Es befindet sich neben dem Rückenschild lediglich ein Bibliotheksstempel im Buch; ordnungsgemäß entwidmet. In ENGLISCHER Sprache. Sprache: Englisch Gewicht in Gramm: 800.
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Service Management for Competitive Advantage (MCGRAW HILL SERIES IN MANAGEMENT)
Published by McGraw-Hill College (edition ), 1993
ISBN 10: 0070212171 ISBN 13: 9780070212176
Language: English
£ 15.93
Convert currency£ 4.44 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketHardcover. Condition: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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Service Management for Competitive Advantage (MCGRAW HILL SERIES IN MANAGEMENT)
Published by McGraw-Hill College (edition ), 1993
ISBN 10: 0070212171 ISBN 13: 9780070212176
Language: English
£ 15.93
Convert currency£ 4.44 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketHardcover. Condition: Good. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
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Service Management for Competitive Advantage
Seller: George Cross Books, Lexington, MA, U.S.A.
Association Member: IOBA
Seller rating 5 out of 5 stars
£ 7.61
Convert currency£ 14.82 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketHardcover. First ition edition. Very Good/No Jacket (35372) No jacket, believed as issued. Hardcover, very good condition, w. ltly rubbed wraps, lt marks. V. ltly slanted sp, ltly bumped sp base, v. ltly bumped bottom corners. Ltly tanned p. edges. Creaky fr hinge. Sig on ffep, o/w cln, tight, unmarked. 462.
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£ 16.22
Convert currency£ 44.47 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: good. This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.
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Service Management for Competitive Advantage (MCGRAW HILL SERIES IN MANAGEMENT)
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Association Member: IOBA
Seller rating 4 out of 5 stars
£ 10.31
Convert currency£ 66.70 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketHardcover. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED2nd printing. Very good.
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£ 45.04
Convert currency£ 33.35 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketHardcover. Condition: New.
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£ 14.70
Convert currency£ 85.23 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to baskethardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
