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Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Emerald Publishing Inc, US, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Hardback. Condition: New. Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters.
Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Emerald Publishing Inc, US, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.
Hardback. Condition: New. Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters.
Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Emerald Publishing Limited, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Information Age Pub Inc, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes.
Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Buch. Condition: Neu. Customer Service Essentials | Lessons for Africa and Beyond (hc) | Robert E. Hinson (u. a.) | Buch | Einband - fest (Hardcover) | Englisch | 2019 | Information Age Publishing | EAN 9781641136860 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Language: English
Published by Information Age Publishing, 2019
ISBN 10: 1641136863 ISBN 13: 9781641136860
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Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters.