9780684848044 - Best Practices: Building Your Business with Customer-focused Solutions by Andersen, Arthur (32 results)
Best Practices Building Your B
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Fair
£ 3.94
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Condition: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Best Practices Building Your B
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Good
£ 3.94
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Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Fair
£ 3.94
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Paperback. Condition: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
£ 4.09
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Softcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
£ 5.37
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur,Heibeler, Robert,Kelly, Thomas B.,Ketteman, Charles
- Softcover
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books
Contact seller4-star sellerCondition: Used - Good
£ 3.33
£ 2.97 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur,Heibeler, Robert,Kelly, Thomas B.,Ketteman, Charles
- Softcover
Seller: Books From California, Simi Valley, CA, U.S.A.Books From California
Contact seller4-star sellerCondition: Used - Good
£ 3.90
£ 3.76 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good.
Best Practices : Building Your Business with Customer-Focused Solutions
Kelly, Thomas B., Ketteman, Charles, Andersen, Arthur, Heibeler, Robert
- Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
Contact seller5-star sellerCondition: Used - Very good
£ 8.53
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Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Best Practices : Building Your Business with Customer-Focused Solutions
Kelly, Thomas B., Ketteman, Charles, Andersen, Arthur, Heibeler, Robert
- Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Very good
£ 8.53
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Softcover
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
Contact seller5-star sellerCondition: Used - Very good
£ 6.12
£ 5.60 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
- Softcover
Seller: BookHolders, Towson, MD, U.S.A.BookHolders
Contact seller5-star sellerCondition: Used - Fair
£ 12.61
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] [ Water Damage: SLIGHT, doesn't affect use ] Publisher: Touchstone Pub Date: 5/18/2000 Binding: paperback Pages: 240 Reprint edition.
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Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
£ 11.10
£ 1.99 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.Lakeside Books
Contact seller5-star sellerCondition: New
£ 10.06
£ 3.00 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.
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Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 12.59
£ 1.99 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: California Books, Miami, FL, U.S.A.California Books
Contact seller4-star sellerCondition: New
£ 14.73
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Condition: New.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.Robinson Street Books, IOBA
Contact seller4-star sellerAssociation member: IOBA
Condition: Used - Very good
£ 10.47
£ 7.15 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED* Very good. Pages little tan.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.Robinson Street Books, IOBA
Contact seller4-star sellerAssociation member: IOBA
Condition: Used - Very good
£ 10.47
£ 7.15 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good*.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.Robinson Street Books, IOBA
Contact seller4-star sellerAssociation member: IOBA
Condition: Used - Very good
£ 10.47
£ 7.15 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDvery good.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.Robinson Street Books, IOBA
Contact seller4-star sellerAssociation member: IOBA
Condition: Used - Very good
£ 10.47
£ 7.15 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good clean copy.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.Robinson Street Books, IOBA
Contact seller4-star sellerAssociation member: IOBA
Condition: Used - Very good
£ 10.47
£ 7.15 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED.
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- Softcover
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores
Contact seller5-star sellerCondition: New
£ 18.85
Free ShippingShips within U.S.A.Quantity: 5 available
Paperback or Softback. Condition: New. Best Practices: Building Your Business with Customer-Focused Solutions. Book.
Best Practices: Building Your Business with Customer-Focused Solutions
Arthur Andersen/ Robert Heibeler/ Thomas B. Kelly/ Charles Ketteman
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 15.93
£ 10.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Brand New. 240 pages. 8.25x5.50x0.75 inches. In Stock.
- Softcover
Seller: medimops, Berlin, Germanymedimops
Contact seller5-star sellerCondition: Used - Good
£ 10.94
£ 17.14 shippingShips from Germany to U.S.A.Quantity: 1 available
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
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Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
£ 16.93
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
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Best Practices : Building Your Business With Customer-Focused Solutions
Hiebeler, Robert; Kelly, Thomas; Ketteman, Charles; Arthur Andersen (Firm) (COR)
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
£ 18.52
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
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Best Practices : Building Your Business With Customer-Focused Solutions
Arthur Andersen LLP; Robert Heibeler; Thomas B. Kelly; Charles Ketteman
- Softcover
Seller: SZ Global, Toronto, ON, CanadaSZ Global
Contact seller2-star sellerCondition: Used
£ 31.32
£ 28.01 shippingShips from Canada to U.S.A.Quantity: 1 available
Paperback. Condition: Collectible-Very Good. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research an…d an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best.Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery.Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases.These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
Best Practices: Building Your Business with Customer-Focused Solutions
Andersen, Arthur; Heibeler, Robert; Kelly, Thomas B.; Ketteman, Charles
- Softcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
Contact seller5-star sellerCondition: New
£ 59.84
£ 5.23 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: New. In shrink wrap. Looks like an interesting title.
- Softcover
- Print on Demand
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
Contact seller5-star sellerCondition: New
£ 16.26
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business? Thanks to over six years of ongoing research and an i…nvestment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery. Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases. These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource. After over six years of research and an investment of over $30 million, Arthur Andersen has created its Global Best Practices Knowledge base to uncover breakthrough thinking at world-class companies. Now, for the first time, this volume shares the successful strategies of more than 40 exemplary companies. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Softcover
- Print on Demand
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
£ 18.53
£ 14.19 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Paperback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
- Softcover
- Print on Demand
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
Contact seller5-star sellerCondition: New
£ 19.99
£ 37.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business? Thanks to over six years of ongoing research and an i…nvestment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery. Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases. These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource. After over six years of research and an investment of over $30 million, Arthur Andersen has created its Global Best Practices Knowledge base to uncover breakthrough thinking at world-class companies. Now, for the first time, this volume shares the successful strategies of more than 40 exemplary companies. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
