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Published by LAP LAMBERT Academic Publishing, 2013
ISBN 10: 3659423424 ISBN 13: 9783659423420
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Taschenbuch. Condition: Neu. Project selection methodology using multi-criteria analysis | Dimitrios V. Siskos | Taschenbuch | 76 S. | Englisch | 2013 | LAP LAMBERT Academic Publishing | EAN 9783659423420 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
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Condition: Hervorragend. Zustand: Hervorragend | Seiten: 308 | Sprache: Englisch | Produktart: Bücher | This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem by presenting an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA (MUlticriteria Satisfaction Analysis). The chief objective of MUSA is the development of a model able to evaluate the level of customer satisfaction both globally and partially for each of the characteristics or attributes of the product or service being considered. Furthermore, the method aims at providing an integrated set of results capable of analyzing customer needs and expectations and to justify their satisfaction level. And finally, the book examines the development of a decision support tool to help understand and apply results.Individual chapters consider the customer satisfaction problem, presenting the various quantitative and related consumer behavioral models; quality-based approaches; the MUSA method and its extensions and advanced topics; customer satisfaction surveys and barometers; applications of the MUSA method in real-world customer satisfaction surveys; and different information technology approaches related to customer satisfaction.Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality is intended for researchers and practitioners in marketing, quality management, service management, and anyone interested in applications of Multicriteria Decision Analysis (MCDA).
Condition: Hervorragend. Zustand: Hervorragend | Sprache: Englisch | Produktart: Bücher | The Paris Agreement establishes a process to combine Nationally Determined Contributions with the long-term goal of limiting global warming to well below 2 °C or even to 1.5 °C. Responding to this challenge, EU and non-EU countries are preparing national and regional low-emission strategies outlining clean energy-transition pathways. The aim of this book is to provide rigorous quantitative assessment of the challenges, impacts and opportunities induced by ambitious low-emission pathways. It aims to explore how deep emission reductions can be achieved in all energy supply and demand sectors, exploring the interplay between mitigation options, including energy efficiency, renewable energy uptake and electrification, for decarbonising inflexible end-uses such as mobility and heating. The high expansion of renewable energy poses high technical and economic challenges regarding system configuration and market organisation, requiring the development of new options such as batteries, prosumers, grid expansion, chemical storage through power-to-X and new tariff setting methods. The uptake of disruptive mitigation options (hydrogen, CCUS, clean e-fuels) as well as carbon dioxide removal (BECCS, direct air capture, etc.) may also be required in the case of net-zero emission targets, but raises market, regulatory and financial challenges. This book assesses low-emission strategies at the national and global level and their implications for energy-system development, technology uptake, energy-system costs and the socioeconomic and industrial impacts of low-emission transitions.
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Language: English
Published by LAP LAMBERT Academic Publishing, 2013
ISBN 10: 3659423424 ISBN 13: 9783659423420
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Taschenbuch. Condition: Neu. Advances in Multicriteria Analysis | Panos M. Pardalos (u. a.) | Taschenbuch | Nonconvex Optimization and Its Applications | xxvi | Englisch | 2010 | Springer | EAN 9781441947482 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Gebunden. Condition: New. As its title implies, Advances in Multicriteria Analysis presents the most recent developments in multicriteria analysis and in some of its principal areas of application, including marketing, research and development evaluation, financial plann.
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - As its title implies, Advances in Multicriteria Analysis presents the most recent developments in multicriteria analysis and in some of its principal areas of application, including marketing, research and development evaluation, financial planning, and medicine. Special attention is paid to the interaction between multicriteria analysis, decision support systems and preference modeling. The five sections of the book cover: methodology; problem structuring; utility assessment; multi-objective optimisation; real world applications. Audience: Researchers and professionals who are operations researchers, management scientists, computer scientists, statisticians, decision analysts, marketing managers and financial analysts.
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