Sharman S W (17 results)

Paperback. Condition: Very Good. Mermaids: Volume 1 This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Paperback. Condition: Very Good. Dust Jacket Condition: No Dust Jacket As Issued. First Edition; First Printing. Just a hint of edge rubbing, but a vertical crease on rear cover. INSCRIBED AND SIGNED by author inside front. ; 8vo 8" - 9" tall; 246 pages; Signed by Author.

PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.

Condition: New. Print on Demand.

Condition: New. Print on Demand.

Condition: New. Print on Demand.

Soft cover. Condition: New. Language:English.Author:(YING)SHA MAN (Sharman E.) WU CHUN XIAO YI.Binding:Soft cover.Publisher:Xi an Jiaotong University Press Pub. Date :2008-08.

Paperback. Condition: new. Paperback. Many customer experience (CX) programs fail quietly.They produce activity, not impact. Improvement, not transformation. Real transformation requires addressing the structural, organizational, and operational realities of an organization. In Customer Experience: The Hard Way, Tim Sharman draws on more than two decades of experience to explain why CX programs struggle-and what it actually takes to make them work. At the same time, artificial intelligence promises to transform customer experience-but also introduces new risks: inflated expectations, fragile trust, and novel ways to disappoint or even unsettle customers. The book introduces an AI-CX Interaction Architecture, outlining the governance structures organizations need for effective AI-enabled customer experience. This is not a book of shortcuts. It is a clear-eyed account of what it takes to build customer experience programs that are effective-and the hard choices organizations must be willing to make. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Paperback. Condition: new. Paperback. Three young adult short stories. EPWA. Twenty generations after the world is submerged by a flood, a small floating community faces its greatest crisis. The Mermaid. Is a girl's incredible talent leading her towards disaster? Yard Sale. At the height of the US recession a yard sale in a wealthy suburb exposes dark forces at work in a girl's life. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condition: new. Paperback. ". . . this delightful, quirky book . . . A zany and satisfying story for fans of YA tales that pack as much humor as they do heart." - Kirkus Reviews (starred review.) The young adult comedy about love, lies and lists. When Sophy's backpack is turtled, Russ finds a plus-minus list on a napkin stuck to the bottom of a copy of The Catcher in the Rye. He knows with certainty Sophy wrote it about him. Except Julie wrote it about her boyfriend Freddie, the school's oddly sexy football quarterback. Russ decides to change himself to save his relationship with Sophy. But then he writes his own plus-minus list about her in revenge. And that's when things start to go very wrong. Sophy's research project. Julie's list on a napkin. A terrible discovery. Feeble self-improvement. Horrifying betrayal. The McRib. A watermelon named Brittany. A cyber-wedgie. A cactus-wedgie. A beautiful girl with a foul mouth. A foul girl with a beautiful mouth. And love. And kissing - lots and lots of kissing (with perhaps a bit too much tongue at times.) Harper Collins Authonomy Medal Winner. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condition: new. Paperback. The young adult utopian-nightmare love story about a girl, a boy, another boy, a machine and a modern Seven Wonders of the World. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condition: new. Paperback. Many customer experience (CX) programs fail quietly.They produce activity, not impact. Improvement, not transformation. Real transformation requires addressing the structural, organizational, and operational realities of an organization. In Customer Experience: The Hard Way, Tim Sharman draws on more than two decades of experience to explain why CX programs struggle-and what it actually takes to make them work. At the same time, artificial intelligence promises to transform customer experience-but also introduces new risks: inflated expectations, fragile trust, and novel ways to disappoint or even unsettle customers. The book introduces an AI-CX Interaction Architecture, outlining the governance structures organizations need for effective AI-enabled customer experience. This is not a book of shortcuts. It is a clear-eyed account of what it takes to build customer experience programs that are effective-and the hard choices organizations must be willing to make. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …