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Saifuddin Kapasi (18 results)
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Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy (Paperback or Softback)
Language: English
Published by Bluerose Publishers 10/14/2025, 2025
ISBN 10: 9373107046 ISBN 13: 9789373107042
Paperback or Softback. Condition: New. Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy. Book.
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Condition: As New. Unread book in perfect condition.
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Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy
Language: English
Published by Blue Rose Publishers, IN, 2025
ISBN 10: 9373107046 ISBN 13: 9789373107042
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New.
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Paperback. Condition: Brand New. 120 pages. 6.00x0.33x9.00 inches. In Stock.
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Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Beyond Satisfaction
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
£ 11.80
£ 3.29 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Beyond Satisfaction : A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy
Language: English
Published by Bluerose Publishers Okt 2025, 2025
ISBN 10: 9373107046 ISBN 13: 9789373107042
Taschenbuch. Condition: Neu. Neuware - 'Customers don't remember what you promised. They remember how you made them feel when it mattered most.'.
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Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy
Language: English
Published by Blue Rose Publishers, IN, 2025
ISBN 10: 9373107046 ISBN 13: 9789373107042
Paperback. Condition: New.
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Beyond Satisfaction: A Journey to Customer Centric Excellence Customer at the Core: A Practical Guide to Building Loyalty, Value, and Advocacy (Paperback)
Language: English
Published by Blue Rose Publishers, 2025
ISBN 10: 9373107046 ISBN 13: 9789373107042
Paperback. Condition: new. Paperback. "Customers don't remember what you promised. They remember how you made them feel when it mattered most."In today's business world, surveys are everywhere, but customer trust remains fragile. Metrics flood dashboards, yet teams still ask, "What do we do with this?" Beyond Satisfaction by Dr. Saifuddin Kapasi is a practical guide for leaders ready to move beyond chasing scores to building lasting trust. With over 30 years of experience, Dr. Kapasi shows how customer experience must become a culture, not just a function. This book offers proven frameworks, a fresh perspective on NPS, and strategies to align roles, structures, and rewards with customer-centric values. It's not about service-it's about leading with trust at the heart of everything. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
