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  • Language: English

    Published by Unknown, 1993

    0935503145 / 9780935503142

    • Softcover

    Seller: NW Book Rescue, Hubbard, OR, U.S.A.NW Book Rescue

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    Condition: Used - Good

    £ 3.37

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    paperback. Condition: Good. Good clean copy. Minimal signs of wear.

  • Language: English

    Published by Union Square Kids, 2001

    0806955430 / 9780806955438

    • Hardcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condition: Used - Very good

    £ 3.39

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    hardcover. Condition: Very Good. Spector, Joel (illustrator).

  • Language: English

    Published by Documentary Book Publishers Corporation, 2003

    0935503110 / 9780935503111

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 3.39

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    Hardback. Condition: Good.

  • Language: English

    Published by Documentary Book Publishers Corporation, 2003

    0935503110 / 9780935503111

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Hardback. Condition: Very Good.

  • Language: English

    Published by Union Square Kids, 2001

    0806955430 / 9780806955438

    • Hardcover

    Seller: Used Book Company, Egg Harbor Township, NJ, U.S.A.Used Book Company

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    Condition: Used - Very good

    £ 3.39

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    Condition: Very Good. Former library copy. Shows minimal signs of wear and previous use. Can include minimal notes/highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc). Spector, Joel (illustrator).…

  • Language: English

    Published by Union Square Kids, 2001

    0806955430 / 9780806955438

    • Hardcover

    Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condition: Used - Good

    £ 3.40

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Spector, Joel (illustrator).…

  • Language: English

    Published by Documentary Book Pub Corp, 2003

    0935503110 / 9780935503111

    • Hardcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used - Good

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Bantam Classics, 1981

    0553210165 / 9780553210163

    Series: Book 20 of 52 - Norton Critical Editions

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condition: Used - Very good

    £ 3.42

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    Mass Market Paperback. Condition: Very Good.

  • Language: English

    Published by Bantam Classics, 1981

    0553210165 / 9780553210163

    Series: Book 20 of 52 - Norton Critical Editions

    • Softcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    Condition: Used - Fair

    £ 3.42

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    Mass Market Paperback. Condition: Fair.

  • Language: English

    Published by Harper Business, 2002

    0066620422 / 9780066620428

    • Softcover

    Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condition: Used - Very good

    £ 3.49

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Harvard Business Review Press, 2005

    1578519608 / 9781578519606

    • Hardcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used

    £ 3.50

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    Condition: like_new. Book is in like new condition with minimal signs of wear. Pages are clean and free from notes or highlighting. Dust cover is intact. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Wiley, 2012

    1118076672 / 9781118076675

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 3.54

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    Quantity: 9 available

    Paperback. Condition: Good. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example. Howard Schultz, Chairman, Starbucks Coffee Virtually every company wants to be the Nordstrom of their industry.…

  • Language: English

    Published by Wiley, 2012

    1118076672 / 9781118076675

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Fair

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    Paperback. Condition: Fair. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example. Howard Schultz, Chairman, Starbucks Coffee Virtually every company wants to be the Nordstrom of their industry.…

  • Language: English

    Published by Wiley, 2012

    1118076672 / 9781118076675

    • Softcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condition: Used - Fair

    £ 3.55

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    paperback. Condition: Fair.

  • Language: English

    Published by Scholastic (edition Edition Unstated), 2001

    0439320186 / 9780439320184

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    £ 3.78

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    Paperback. Condition: Very Good. Edition Unstated. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Joel Spector (illustrator).

  • Language: English

    Published by Wiley, 2012

    1118076672 / 9781118076675

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Good

    £ 3.79

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    Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by Wiley, 2012

    1118076672 / 9781118076675

    • Softcover

    Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books

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    Condition: Used - Good

    £ 3.79

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    Condition: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by Wiley, 1995

    0471584967 / 9780471584964

    • Hardcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    Condition: Used - Very good

    £ 3.84

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    Hardcover. Condition: Very Good.

  • Language: English

    Published by Wiley, 1995

    0471584967 / 9780471584964

    • Hardcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condition: Used - Very good

    £ 3.84

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    Hardcover. Condition: Very Good.

  • Language: English

    Published by John Wiley and Sons Ltd, 1995

    0471584967 / 9780471584964

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 3.85

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    Hardback. Condition: Very Good. Praise for The Nordstrom Way "Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for." -- David D. Glass President and Chief Executive Officer Wal--Mart Stores, Inc. "Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers." -- J. Willard Marriott, Jr. Chairman and President Marriott International, Inc. "When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world." -- Leonard A. Lauder President and Chief Executive Officer Estee Lauder Companies "Nordstrom's business is built on one--to--one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer. The Nordstrom Way is what the '90s are all about!" -- Donna Karan Designer and Chief Executive Officer Donna Karan Company.…

  • Language: English

    Published by John Wiley and Sons Ltd, 1995

    0471584967 / 9780471584964

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

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    Hardback. Condition: Good. Praise for The Nordstrom Way "Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for." -- David D. Glass President and Chief Executive Officer Wal--Mart Stores, Inc. "Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers." -- J. Willard Marriott, Jr. Chairman and President Marriott International, Inc. "When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world." -- Leonard A. Lauder President and Chief Executive Officer Estee Lauder Companies "Nordstrom's business is built on one--to--one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer. The Nordstrom Way is what the '90s are all about!" -- Donna Karan Designer and Chief Executive Officer Donna Karan Company.…

  • Language: English

    Published by John Wiley &Sons, 1996

    0471161608 / 9780471161608

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Good

    £ 3.88

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    Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by John Wiley &Sons, 1996

    0471161608 / 9780471161608

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    £ 3.88

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Harper Business, 2000

    0066620414 / 9780066620411

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 3.92

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    Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Harper Business, 2000

    0066620414 / 9780066620411

    • Hardcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Wiley, 1995

    0471584967 / 9780471584964

    • Hardcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    £ 4.01

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Harper Business (edition Reprint), 2002

    0066620422 / 9780066620428

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. Reprint. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by John Wiley &Sons (edition Reprint), 1996

    0471161608 / 9780471161608

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Fair

    £ 4.05

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    Paperback. Condition: Fair. Reprint. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Language: English

    Published by Wiley, 1995

    0471584967 / 9780471584964

    • Hardcover

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Association member: ABAAILAB

    Condition: Used - Very good

    £ 4.07

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    Quantity: 1 available

    Condition: Very Good. Very Good condition. Very Good dust jacket. Owner's name on inside.

  • Language: English

    Published by Documentary Media LLC and University of Washington, 2003

    0971908400 / 9780971908406

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 4.10

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    Paperback. Condition: Good.