Robert Johnston Alan Betts (26 results)
Operations and Process Management: Principles and Practice for Strategic Impact
Slack, Nigel; Chambers, Stuart; Johnston, Robert; Betts, Alan
- Hardcover
Seller: Goodwill of Colorado, COLORADO SPRINGS, CO, U.S.A.Goodwill of Colorado
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£ 8.02
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Condition: good. All pages and cover are intact. Dust jacket included if applicable, though it may be missing on hardcover editions. Spine and cover may show minor signs of wear including scuff marks, curls or bends to corners as well as cosmetic blemishes including stickers. Pages may contain limited notes or highlighting. "Fro…m the library of" labels may be present. Shrink wrap, dust covers, or boxed set packaging may be missing. Bundled media e.g., CDs, DVDs, access codes may not be included.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston, Alan Betts
Language: English
Published by Financial Times/ Prentice Hall 08/12/2008 2008
- Hardcover
Seller: AwesomeBooks, Wallingford, , United KingdomAwesomeBooks
Contact seller5-star sellerCondition: Used - Very good
£ 3.36
£ 4.99 shippingShips from United Kingdom to U.S.A.Quantity: 3 available
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisf…ied. See all our books here, order more than 1 book and get discounted shipping. .
- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
£ 8.87
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Operations and Process Management
Slack, Nigel, Betts, Alan, Brandon-Jones, Alistair, Johnston, Robert
- Hardcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Good
£ 5.69
£ 5.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Operations and Process Management
Slack, Nigel, Betts, Alan, Brandon-Jones, Alistair, Johnston, Robert
- Hardcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Very good
£ 5.69
£ 5.00 shippingShips from United Kingdom to U.S.A.Quantity: 3 available
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Softcover
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
Contact seller5-star sellerCondition: Used - Very good
£ 5.82
£ 5.60 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Operations and Process Management: Principles and Practice for Strategic Impact
Slack, Prof Nigel and Chambers, Dr Stuart and Johnston, Prof Robert and Betts, Alan
- Hardcover
Seller: Reuseabook, Gloucester, GLOS, United KingdomReuseabook
Contact seller5-star sellerCondition: Used - Good
£ 3.22
£ 10.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Hardcover. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston, Alan Betts
Language: English
Published by Financial Times/ Prentice Hall 08/12/2008 2008
- Hardcover
Seller: Bahamut Media, Reading, , United KingdomBahamut Media
Contact seller5-star sellerCondition: Used - Very good
£ 9.98
£ 6.98 shippingShips from United Kingdom to U.S.A.Quantity: 3 available
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston et Alan Betts
- Hardcover
Seller: Ammareal, Morangis, , FranceAmmareal
Contact seller5-star sellerCondition: Used - Fine
£ 3.11
£ 14.23 shippingShips from France to U.S.A.Quantity: 1 available
Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2006. Ammareal gives back up to 15% of this item's net price to charity organizatio…ns.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston et Alan Betts
- Hardcover
Seller: Ammareal, Morangis, , FranceAmmareal
Contact seller5-star sellerCondition: Used - Fine
£ 3.11
£ 14.23 shippingShips from France to U.S.A.Quantity: 1 available
Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2006. Ammareal gives back up to 15% of this item's net price to charity organizatio…ns.
Operations and Process Management with eText: Principles and Practice for Strategic Impact
Slack, Nigel,Brandon-Jones, Dr Alistair,Johnston, Prof Robert,Betts, Alan
- Hardcover
Seller: SN Books Ltd, Thetford, United KingdomSN Books Ltd
Contact seller5-star sellerCondition: Used - Very good
£ 2.70
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Orders shipped daily from the UK. Professional seller.
- Hardcover
Seller: Hamelyn, Madrid, M, SpainHamelyn
Contact seller5-star sellerCondition: Used - Very good
£ 7.23
£ 11.20 shippingShips from Spain to U.S.A.Quantity: 1 available
Condition: Bueno. : Este libro, escrito por autores de renombre en su campo, ofrece una visión crítica y aplicada de los principios y procesos fundamentales para la gestión de operaciones empresariales. Con un enfoque gerencial, proporciona una cobertura clara y concisa, complementada con un CD actualizado para practicar y explo…rar los conceptos y técnicas presentados. Es ideal para estudiantes de MBA y cursos ejecutivos en gestión de operaciones y procesos. EAN: 9780273718512 Tipo: Libros Categoría: Negocios y Economía|Tecnología|Educación Título: Operations and Process Management Autor: Nigel Slack| Stuart Chambers| Robert Johnston| Alan Betts Editorial: Pearson Education Limited Idioma: en Páginas: 541 Formato: tapa dura.
- Hardcover
Seller: Mooney's bookstore, Den Helder, NetherlandsMooney's bookstore
Contact seller4-star sellerCondition: Used - Very good
£ 19.88
£ 12.90 shippingShips from Netherlands to U.S.A.Quantity: 1 available
Condition: Very good.
Operations and Process Management: Principles and Practice for Strategic Impact
Alan Betts, Alistair Brandon-Jones, Nigel Slack, Robert Johnston
- Hardcover
Seller: AwesomeBooks, Wallingford, , United KingdomAwesomeBooks
Contact seller5-star sellerCondition: Used - Very good
£ 35.33
£ 4.12 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Operations and Process Management: Principles and Practice for Strategic Impact This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly… been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Operations and Process Management: Principles and Practice for Strategic Impact
Alan Betts, Alistair Brandon-Jones, Nigel Slack, Robert Johnston
- Hardcover
Seller: Bahamut Media, Reading, , United KingdomBahamut Media
Contact seller5-star sellerCondition: Used - Very good
£ 35.33
£ 6.98 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Service Operations Management
Johnston, Robert Robert Johnston, Michael Shulver, Nigel Slack, Alan Betts,
- Softcover
Seller: Chiron Media, Wallingford, , United KingdomChiron Media
Contact seller5-star sellerCondition: New
£ 68.36
£ 15.49 shippingShips from United Kingdom to U.S.A.Quantity: 20 available
paperback. Condition: New.
Service Operations Management
Johnston, Robert Robert Johnston, Michael Shulver, Nigel Slack, Alan Betts,
- Softcover
Seller: Chiron Media, Wallingford, , United KingdomChiron Media
Contact seller5-star sellerCondition: New
£ 71.86
£ 15.49 shippingShips from United Kingdom to U.S.A.Quantity: 3 available
paperback. Condition: New.
Operations and Process Management: Principles and Practice for Strategic Impact
Slack, Nigel; Chambers, Stuart; Johnston, Robert; Betts, Alan
- Hardcover
Seller: Mad Hatter, West Kelowna, BC, CanadaMad Hatter
Contact seller5-star sellerCondition: New
£ 77.72
£ 15.84 shippingShips from Canada to U.S.A.Quantity: 1 available
Condition: New. Brand New CD included-" Everyone manages processes . . . Everyone is an operations manager . . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizati…onal settings. --Par Ãâ¦hlstràm, Professor of Operations Management, Chalmers University of Technology -This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas. --Dr. Alison Smart, Manchester Business School, University of Manchester -This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life. --Stephen Disney, Cardiff Business School Written by best-selling authors in their field, Operations and Process Management 2einspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.".
Language: English
Published by Pearson, 2026
- Softcover
Seller: Books in my Basket, New Delhi, , IndiaBooks in my Basket
Contact seller5-star sellerSoft cover. Condition: New. ISBN:9781292739090.
- Softcover
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.Rarewaves USA
Contact seller5-star sellerCondition: New
£ 100.67
Free ShippingShips within U.S.A.Quantity: 2 available
Paperback. Condition: New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories… to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.
Service Operations Management
Johnston, Robert (Author)/ Shulver, Michael (Author)/ Slack, Nigel (Author)/ Betts, Alan (Author)
- Softcover
Seller: Revaluation Books, Exeter, , United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 86.56
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Brand New. 664 pages. 6.44x0.67x8.78 inches. In Stock.
- Softcover
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.Rarewaves USA United
Contact seller5-star sellerCondition: New
£ 99.72
£ 37.74 shippingShips within U.S.A.Quantity: 2 available
Paperback. Condition: New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories… to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.
Language: English
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
£ 74.33
£ 1.99 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
Language: English
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 75.64
£ 1.99 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
Language: English
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
£ 67.08
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
Language: English
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
£ 74.50
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
