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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Language: English
Published by Wiley & Sons, Incorporated, John, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Language: English
Published by Wiley & Sons, Incorporated, John, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Very good overall. it has a library sticker on the inside Binding is tight and square. Contents are crisp, clean, complete and undamaged.
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Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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hardcover. Condition: Very Good. 1st Edition. Used - Very Good.
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
Language: English
Published by Jossey-Bass (edition 1), 2003
ISBN 10: 0470448210 ISBN 13: 9780470448212
Paperback. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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£ 7.28 10% off
£ 6.56
£ 14.32 shipping
Ships from France to U.S.A.Quantity: 1 available
Add to basketHardcover. Condition: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1997. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1997. Ammareal gives back up to 15% of this item's net price to charity organizations.
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Condition: As New. Unread book in perfect condition.
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New Service Development and Innovation in the New Economy
Published by Studentlitteratur, 2000
ISBN 10: 9144015593 ISBN 13: 9789144015590
Soft cover. Condition: Fair. PAGES- text-markings and notes on several pages, name written inside front; minor bends, minor tear on one page; outside edge has minor smudges, interior has slight stains at few places, clean overall. COVER- medium wear including rubwear (with associated fading), bends, edgewear, no tears; slight stains, clean overall. 200+ pgs. Not ex-library. Book.
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Condition: As New. Unread book in perfect condition.
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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)
Seller: Cotswolds Rare Books, OXFORDSHIRE, United Kingdom
Seller rating 5 out of 5 stars
First Edition
Hardcover. Condition: As New. Dust Jacket Condition: As New. 1st Edition. Unused copy.
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Condition: New. pp. xv + 214 Illus.
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 29.32
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Competing in a Service Economy : How to Create a Competitive Advantage Through Service Development and Innovation
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 32.22
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Paperback. Condition: Brand New. 1st edition. 208 pages. 8.90x6.00x0.80 inches. In Stock.
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Competing in a Service Economy : How to Create a Competitive Advantage Through Service Development and Innovation
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Condition: New. pp. xv + 214 1st Edition.
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Improving customer satisfaction, Loyalty and profit An integrated measurement and management system
Language: English
Published by Jossey-Bass, SAN FRANCISCO, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Condition: BUONO USATO. University of Michigan Business School Management Series INGLESE Prefazione degli stessi Autori, introduzione di Robert E.Quinn, rilegatura editoriale cartonata e leggermente sbiadita ai margini, sovraccoperta parzialemnte sbiadita e con leggere tracce di polvere, pagine leggermente ingiallite ai bordi, con figure in nero nei testi. Numero pagine 214.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Hardcover. Condition: Brand New. 1st edition. 214 pages. 9.50x6.50x1.50 inches. In Stock.
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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System (University of Michigan Business School Management Series)
Language: English
Published by Jossey-Bass Inc.,U.S. 08.2000., 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
hardcover. Condition: Wie neu. minimale Lagerspuren am Buch, Inhalt einwandfrei und ungelesen Sprache: Englisch Gewicht in Gramm: 480.
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service competitive advantage: the development of innovative service strategies and plans(Chinese Edition)
Published by China Labor and Social Security Publishing House P, 2005
ISBN 10: 7504545236 ISBN 13: 9787504545237
paperback. Condition: New. Language:Chinese.Pages Number: 165 Publisher: China Labor and Social Security Publishing House Pub. Date :2005-06. for purposes of business success. providing customers with innovative. high- quality of service is essential. But few companies know how to almost developing integrated services development plan. This book is organized to design. build and improve the service strategy and plans to provide a set of effective methods to the development and success of the organization has laid a sol.
