Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Hardcover. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
Language: English
Published by Dearborn Trade Pub (edition Standard Edition), 1997
ISBN 10: 0793123526 ISBN 13: 9780793123520
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Fair. Standard Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Condition: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing.
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condition: very_good. Book is in very good condition. Clean with little to no signs of wear or markings highlights.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.
Language: English
Published by Wiley & Sons, Incorporated, John, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condition: good. Paperback Book.
Language: English
Published by Wiley & Sons, Incorporated, John, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: medimops, Berlin, Germany
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Language: English
Published by John Wiley & Sons Inc, New York, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
First Edition
Hardcover. Condition: new. Hardcover. Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. Get proven steps to REALLY put your customer at the center of what you doDistinguish your business from the competition by understanding the principle that good sales ARE good serviceAuthor received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches daily It's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales! Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Seller: Brook Bookstore On Demand, Napoli, NA, Italy
Condition: new.
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Condition: New. pp. xviii + 235 Illus.
Language: English
Published by John Wiley and Sons Ltd, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
First Edition
Condition: New. 2011. 1st Edition. Hardcover. Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Num Pages: 236 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 24. Weight in Grams: 456. . . . . .
Language: English
Published by John Wiley & Sons 2011-01-28, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Chiron Media, Wallingford, United Kingdom
£ 15.38
Quantity: Over 20 available
Add to basketHardcover. Condition: New.
Condition: New. pp. xviii + 235 Index.
Language: English
Published by John Wiley and Sons Ltd, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Kennys Bookstore, Olney, MD, U.S.A.
Condition: New. 2011. 1st Edition. Hardcover. Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Num Pages: 236 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 24. Weight in Grams: 456. . . . . . Books ship from the US and Ireland.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Language: English
Published by John Wiley & Sons Inc, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
£ 17.85
Quantity: Over 20 available
Add to basketHardback. Condition: New. New copy - Usually dispatched within 4 working days.
Language: English
Published by John Wiley & Sons Inc, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 1st edition. 235 pages. 9.25x6.25x1.00 inches. In Stock.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Rústica Con Solapas. Condition: Bien. POR FAVOR CONSULTE NUESTRAS CONDICIONES DE VENTA Y ENVIO.
Language: Spanish
Published by Javier Vergara Editor S.A., 1998
ISBN 10: 9501518094 ISBN 13: 9789501518092
Seller: Mercado de Libros usados de Benimaclet, Valencia, V, Spain
First Edition
Tapa blanda. Condition: Aceptable. 1ª Edición.
Encuadernación de tapa blanda. Condition: Aceptable. L90831. Grupo Zeta. - 238pp L90831. Rústica con solapas. Colección Para Vivir Mejor. Guía prática. Primera Edición. La.
Language: English
Published by John Wiley & Sons Inc, New York, 2011
ISBN 10: 0470907398 ISBN 13: 9780470907399
Seller: AussieBookSeller, Truganina, VIC, Australia
First Edition
Hardcover. Condition: new. Hardcover. Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. Get proven steps to REALLY put your customer at the center of what you doDistinguish your business from the competition by understanding the principle that good sales ARE good serviceAuthor received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches daily It's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales! Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.