Keith D Sutherland (29 results)
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Published by CreateSpace Independent Publishing Platform, 2012
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Published by CreateSpace Independent Publishing Platform, 2012
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Language: English
Published by CreateSpace Independent Publishing Platform, 2012
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Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Published by CreateSpace Independent Publishing Platform, 2012
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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Language: English
Published by CreateSpace Independent Publishing Platform, 2012
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 15.29
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Orange Chinook : Politics in the New Alberta
Bratt, Duane (EDT); Brownsey, Keith (EDT); Sutherland, Richard (EDT); Taras, David (EDT)
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Orange Chinook : Politics in the New Alberta
Bratt, Duane (EDT); Brownsey, Keith (EDT); Sutherland, Richard (EDT); Taras, David (EDT)
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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Orange Chinook : Politics in the New Alberta
Bratt, Duane (EDT); Brownsey, Keith (EDT); Sutherland, Richard (EDT); Taras, David (EDT)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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£ 37.70
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Orange Chinook : Politics in the New Alberta
Bratt, Duane (EDT); Brownsey, Keith (EDT); Sutherland, Richard (EDT); Taras, David (EDT)
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores
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£ 47.79
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Paperback or Softback. Condition: New. A Practical Guide to Service Management: Insights from industry experts for uncovering, implementing, and improving service management practices. Book.
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Seller: California Books, Miami, FL, U.S.A.California Books
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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£ 48.93
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Language: English
Published by Createspace Independent Publishing Platform, 2012
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Seller: moluna, Greven, Germanymoluna
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£ 15.30
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Language: English
Published by CreateSpace Independent Publishing Platform, 2012
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Seller: California Books, Miami, FL, U.S.A.California Books
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Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Language: English
Published by Createspace Independent Publishing Platform, 2012
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Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 49.76
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 53.32
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Condition: As New. Unread book in perfect condition.
Language: English
Published by Createspace Independent Publishing Platform, 2012
- Softcover
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Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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£ 14.57
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PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Language: English
Published by CreateSpace Independent Publishing Platform, 2012
- Softcover
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Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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Paperback. Condition: Brand New. annotated edition. 152 pages. 8.00x5.25x0.35 inches. This item is printed on demand.
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Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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£ 56.48
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Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
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Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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£ 74.29
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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£ 73.51
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and… proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management capabilityPurchase of the print or Kindle book includes a free PDF Elektronisches BuchBook DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your organization's service management capability.You'll start by exploring the fundamentals of service management and the role of a service provider. As you progress, you'll get to grips with the different service management frameworks used by IT and enterprises. You'll use system thinking and design thinking approaches to learn to design, implement, and optimize services catering to diverse customer needs.This book will familiarize you with the essential process capabilities required for an efficient service management practice, followed by the elements key to its practical implementation, customized to the organization's business needs in a sustainable and repeatable manner. You'll also discover the critical success factors that will enhance your organization's ability to successfully implement and sustain a service management practice.By the end of this handy guide, you'll have a solid grasp of service management concepts, making this a valuable resource for on-the-job reference.What you will learnDiscover a holistic approach to managing servicesGet acquainted with the service management methods, frameworks, and best practicesUnderstand the significance of a service management strategyDemonstrate your skills to deliver high-quality, timely servicesFind out how to become a respected business partner to your customersRecognize the role of governance, outcomes, and marketsGrasp the concept of value capture and maintaining value over timeExplore common processes that lay the foundation for effective service managementWho this book is forThis book is for anyone interested in gaining a general understanding of the value of enterprise/IT service management (ESM/ITSM), including but not limited to IT leadership, key business managers, business process analysts, business analysts, IT consultants, IT professionals, project managers, systems integrators, service desk managers, managed service providers, solution providers, and sales staff.Whether you're new to service management or have prior experience, you'll find valuable insights in this book.Table of ContentsUnderstanding Service ManagementGetting to Grips with Service Management FrameworksWorking with the 'Design Thinking' Aspect of Service ManagementSystems Thinking in Terms of Service ManagementService Management Key ConceptsIncident ManagementProblem ManagementChange ManagementRelease and Deployment ManagementRequest ManagementService Catalog ManagementService Asset ManagementConfiguration ManagementBusiness Relationship ManagementService Level ManagementPragmatic Application of Service Management(N.B. Please use the Look Inside option to see further chapters).
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Seller: preigu, Osnabrück, Germanypreigu
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Taschenbuch. Condition: Neu. A Practical Guide to Service Management | Insights from industry experts for uncovering, implementing, and improving service management practices | Keith D. Sutherland (u. a.) | Taschenbuch | Englisch | 2023 | Packt Publishing | EAN 9781804612507 | Verantwortliche Person für die EU: Libri GmbH, Europ…aallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
