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John Tschohl (39 results)
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 2014
ISBN 10: 0963626841 ISBN 13: 9780963626844
paperback. Condition: Fair. Vicky Stavig (illustrator).
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 2014
ISBN 10: 0963626841 ISBN 13: 9780963626844
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Vicky Stavig (illustrator). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 1996
ISBN 10: 0963626841 ISBN 13: 9780963626844
Condition: Very Good. Vicky Stavig (illustrator). 2nd. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 1996
ISBN 10: 0963626841 ISBN 13: 9780963626844
Condition: Very Good. Vicky Stavig (illustrator). 2nd. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 2014
ISBN 10: 0963626841 ISBN 13: 9780963626844
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Vicky Stavig (illustrator). Good condition. 3rd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 2014
ISBN 10: 0963626841 ISBN 13: 9780963626844
Condition: new. Vicky Stavig (illustrator).
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Empowerment a Way of Life
Language: English
Published by Best Sellers Publishing, 2010
ISBN 10: 0982636903 ISBN 13: 9780982636909
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Cashing in: Make More Money, Get a Promotion, Love Your Job
Language: English
Published by Best Sellers Publishing, 1995
ISBN 10: 0963626825 ISBN 13: 9780963626820
Condition: Good. Vicky Stavig (illustrator). Meets or exceeds the good condition guidelines. Nice copy. Gift inscription inside cover. Five star seller - Buy with confidence!
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Cashing in: Make More Money, Get a Promotion, Love Your Job
Language: English
Published by Best Sellers Publishing, 1995
ISBN 10: 0963626825 ISBN 13: 9780963626820
Paperback. Condition: Very Good. No Jacket. Vicky Stavig (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: UsedVeryGood. Hardcover; light fading and shelf wear to exterior; light fade spots to page edges; in very good condition with clean text, firm binding. Dust jacket shows light scuffing and shelf wear.
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Cashing in Make More Money Get a Promotion Love Your Job
Language: English
Published by Best Sellers Publishing, 1995, 1995
ISBN 10: 0963626825 ISBN 13: 9780963626820
First Edition
Soft Cover. Condition: Very Good+. Vicky Stavig (illustrator). First. Soft Cover. Very Good+. First. 8vo - over 7¾" - 9¾" tall. Light damp stain along side edge of late pages, else fine. 187 pages.
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Achieving Excellence Through Customer Service
Language: English
Published by Lebanon, Indiana, U.S.A.: Prentice Hall Direct, 1991
ISBN 10: 013005125X ISBN 13: 9780130051257
Hardcover. Condition: Good. Dust Jacket Condition: Very Good. hardcover in very good condition with very good dust jacket. highlighting.
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Achieving Excellence Through Customer Service
Language: English
Published by Prentice Hall, Englewood Cliffs, NJ, 1991
ISBN 10: 013005125X ISBN 13: 9780130051257
Hardcover. Condition: Fine. Dust Jacket Condition: Very Good. vii, 294 pp. Fifth printing. The jacket has a 1/2" closed tear at the head of the rear flap fold.
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Condition: New. pp. xii + 199.
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Condition: New. pp. xii + 199.
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Relentless
Language: English
Published by Best Sellers Publishing, 2020
ISBN 10: 0990966054 ISBN 13: 9780990966050
Condition: very_good. Patricia Montoya (illustrator). Used with minimal wear, no writing or markings, corners maybe bent, few crease lines.
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Condition: New. pp. xii + 199.
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Trade paperback. Condition: Fine. 4th edition.
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Feelings: How to Feel Better About Your Work and Your Life
Language: English
Published by Better Than Money Corporation, 1980
Seller: The Raven and the Writing Desk, Ruawai, NORTH, New Zealand
Seller rating 5 out of 5 stars
Soft cover. Condition: Good - Some Wear.
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paperback. Condition: Very Good. 100% Satisfaction Guaranteed.
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Condition: new. Pages: 183 Language: Russian. O chem O tom, kakikh fantasticheskikh rezultatov mozhet dostich organizatsija, kogda rjadovoj personal sposoben samostojatelno, bez vmeshatelstva rukovodstva, reshit prakticheski ljubuju problemu klienta na meste i srazu. Klientov ne interesujut korporativnye pravila i reglamenty. Ljuboj pokupatel khochet, chtoby k nemu otnosilis kak k dorogomu gostju, kotoromu vsegda idut navstrechu. Avtor rasskazyvaet, kak sdelat sotrudnikov reshitelnymi i initsiativnymi i natselit ikh na fanatichnuju realizatsiju vashej biznes-modeli. Tsitata Est tolko odin boss - klient. On mozhet uvolit ljubogo v kompanii - ot prezidenta do rjadovogo sotrudnika, prosto potrativ svoi dengi v drugom meste. Zachem chitat Uznajte, kak dostich takogo urovnja obsluzhivanija, kotoryj konkurenty prosto ne smogut skopirovat. Povyste lojalnost i udovletvorennost klientov, delegiruja maksimum polnomochij rjadovym sotrudnikam i doverjaja im prinimat kak mozhno bolshe reshenij Nauchites konstruktivno obsuzhdat vashi idei s rukovodstvom i uluchshite svoi sposobnosti k prinjatiju pravilnykh reshenij. Dlja kogo Dlja rukovoditelej kompanij, menedzherov i vsekh, kto zainteresovan v privlechenii klientov. 9785961429633.
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blanda. Condition: Bueno. Dust Jacket Condition: Bueno.
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Condition: new. Pages: 152 Language: Russian. * Avtor - guru kultury obsluzhivanija po versii Time i Entrepreneur * Vsja sut kontseptsii delegirovanija polnomochij O tom, kakikh fantasticheskikh rezultatov mozhet dostich organizatsija, kogda rjadovoj personal sposoben samostojatelno, bez vmeshatelstva rukovodstva, reshit prakticheski ljubuju problemu klienta na meste i srazu. Klientov ne interesujut korporativnye pravila i reglamenty. Ljuboj pokupatel khochet, chtoby k nemu otnosilis kak k dorogomu gostju, kotoromu vsegda idut navstrechu. Avtor rasskazyvaet, kak sdelat sotrudnikov reshitelnymi i initsiativnymi i natselit ikh na fanatichnuju realizatsiju vashej biznes-modeli. Tsitata: "Est tolko odin boss - klient. On mozhet uvolit ljubogo v kompanii - ot prezidenta do rjadovogo sotrudnika, prosto potrativ svoi dengi v drugom meste". Zachem chitat: * Uznajte, kak dostich takogo urovnja obsluzhivanija, kotoryj konkurenty prosto ne smogut skopirovat. * Povyste lojalnost i udovletvorennost klientov, delegiruja maksimum polnomochij rjadovym sotrudnikam i doverjaja im prinimat kak mozhno bolshe reshenij . * Nauchites konstruktivno obsuzhdat vashi idei s rukovodstvom i uluchshite svoi sposobnosti k prinjatiju pravilnykh reshenij. Dlja kogo: Dlja rukovoditelej kompanij, menedzherov i vsekh, kto zainteresovan v privlechenii klientov. 9785006311954.
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blanda. Condition: Bueno. Dust Jacket Condition: Bueno.
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Achieving Excellence Through Customer Service
Language: English
Published by Bestsellers Publishing, 1996
ISBN 10: 0963626841 ISBN 13: 9780963626844
Paperback. Condition: Brand New. Vicky Stavig (illustrator). fifth edition. 362 pages. 9.25x6.25x0.75 inches. In Stock.
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Relentless: Making Customer Service Your Core Principle: 1
Language: English
Published by Best Sellers Publishing, 2020
ISBN 10: 0990966054 ISBN 13: 9780990966050
Hardcover. Condition: Brand New. Patricia Montoya (illustrator). 9.29x6.26x0.94 inches. In Stock.
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The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Language: English
Published by Best Sellers Publishing, 2001
ISBN 10: 0963626809 ISBN 13: 9780963626806
First Edition Signed
Condition: New. Vicky Stavig (illustrator). U.S.A.: Best Sellers Publishing, 2001. 1st Edition . New/New. 8vo - over 7¾ - 9¾" tall. Autographed by Author. Tight clean copy.The Customer is Boss reveals how you can obtain exceptional service in terms of promptness, courtesy, convenience, product knowledge, and a service person's ability to actually solve a problem for you. It provides specific steps you can take to both prevent bad service and change bad service to good service in a calm, reasoned, effective manner. The guidelines provided in John Tschohl's book show how to effectively challenge bad customer service and gain satisfaction in the dealings with service providers. 220 pp.
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Tapa blanda. Condition: Excelente. Dust Jacket Condition: Bueno.
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Soft cover. Condition: Very Good. Inscribed by Author(s)The wraps are a bit rubbed. Internally clean and tightly bound. Some light creasing. Our orders are shipped using tracked courier delivery services. signed.
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ALCANZADO LA EXCELENCIA MEDIANTE EL SERVICIO AL CLIENTE
Language: English
Published by EDICIONES DÍAZ DE SANTOS S. A., 1994
ISBN 10: 8479781513 ISBN 13: 9788479781514
Seller: Mercado de Libros usados de Benimaclet, Valencia, V, Spain
Seller rating 5 out of 5 stars
Tapa blanda. Condition: Como nuevo. Contiene cuño del anterior propietario.
