Items related to The Customer is Boss: The Essential Guide for Getting...
Synopsis
The Customer Is Boss reveals how you can obtain exceptional service in terms of promptness, courtesy, convenience, product knowledge, and a service person's ability to actually solve a problem for you. It provides specific steps you can take to both prevent bad service and change bad service to good service in a calm, reasoned, effective manner. When you follow these simple guidelines you will gain better service from airlines, retailers, and restaurants; you will be shown increased respect by government officials, car dealers, service providers and other professionals; and you will feel secure in the knowledge that your product -- and service-related problems will be solved to your satisfaction.
"synopsis" may belong to another edition of this title.
Search results for The Customer is Boss: The Essential Guide for Getting...
Seller Image
The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Published by
Best Sellers Publishing, 2001
ISBN 10: 0963626809
ISBN 13: 9780963626806
Used
Hardcover
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Vicky Stavig (illustrator). A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0963626809.G
Stock Image
The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Published by
Best Sellers Publishing, 2001
ISBN 10: 0963626809
ISBN 13: 9780963626806
New
Hardcover
First Edition
Signed
Seller: Mad Hatter, West Kelowna, BC, Canada
Seller rating 4 out of 5 stars
Condition: New. Vicky Stavig (illustrator). U.S.A.: Best Sellers Publishing, 2001. 1st Edition . New/New. 8vo - over 7¾ - 9¾" tall. Autographed by Author. Tight clean copy.The Customer is Boss reveals how you can obtain exceptional service in terms of promptness, courtesy, convenience, product knowledge, and a service person's ability to actually solve a problem for you. It provides specific steps you can take to both prevent bad service and change bad service to good service in a calm, reasoned, effective manner. The guidelines provided in John Tschohl's book show how to effectively challenge bad customer service and gain satisfaction in the dealings with service providers. 220 pp. Seller Inventory # 004482