Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Language: English
Published by Adams Media Corporation, 2007
ISBN 10: 1598694685 ISBN 13: 9781598694680
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by Adams Media Corporation, 2007
ISBN 10: 1598694685 ISBN 13: 9781598694680
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: HPB-Ruby, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: Books From California, Simi Valley, CA, U.S.A.
paperback. Condition: Good.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.
Condition: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.
Language: English
Published by Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470443502 ISBN 13: 9780470443507
Seller: Better World Books Ltd, Dunfermline, United Kingdom
First Edition
Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by Penguin Random House, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: INDOO, Avenel, NJ, U.S.A.
Condition: New.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Paperback. Condition: New.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: ABC Books, Springfield, MO, U.S.A.
Paperback. Condition: New. New copy. Delivery Confirmation with every order.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: Massive Bookshop, Greenfield, MA, U.S.A.
Paperback. Condition: New.
Language: English
Published by Adams Media (Epz) Titles, 2009
Seller: Books in my Basket, New Delhi, India
Soft cover. Condition: New. ISBN:9781598694680.
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. vii + 248.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Paperback. Condition: New.
Condition: New.
Condition: New. In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. This title provides a tested formula for restoring balance to the customer relationship by establishing what they call 'Service Calm'. Num Pages: 192 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 214 x 138 x 19. Weight in Grams: 316. . 2011. Paperback. . . . .
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. pp. vii + 248.
Condition: New. In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. This title provides a tested formula for restoring balance to the customer relationship by establishing what they call 'Service Calm'. Num Pages: 192 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 214 x 138 x 19. Weight in Grams: 316. . 2011. Paperback. . . . . Books ship from the US and Ireland.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 23.53
Quantity: Over 20 available
Add to basketCondition: New. In.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.
Paperback. Condition: New. Illustrated.
Language: English
Published by Berrett-Koehler Publishers, 2011
ISBN 10: 1605099759 ISBN 13: 9781605099750
Seller: moluna, Greven, Germany
Condition: New. Chip R. Bell is a senior partner with the Chip Bell Group, which consults with organizations on strategies that support long-term customer loyalty. A renowned keynote speaker, he is the author or coauthor of bestsellers such as Magnetic Service, Managing Kn.