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Condition: New.
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Condition: New.
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Condition: As New. Unread book in perfect condition.
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£ 15.33
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Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Condition: New.
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Always On: Seamless Support Around the Clock
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 15.47
£ 11.98 shipping
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£ 23.56
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Add to basketHRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Always On: Seamless Support Around the Clock
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Always On: Seamless Support Around the Clock
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 23.53
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Add to basketCondition: New. In.
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Always On: Seamless Support Around the Clock
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Taschenbuch. Condition: Neu. Neuware - A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes.Salient Features: Service Desk FundamentalsProcesses (Incident Management, Problem Management, Access Management and Request fulfillment)Service Desk Metrics and KPIsSetting Up and Managing the service desk teamProcesses and best practicesContinuous Improvement and LearningChallenges and effective managementCase studies.
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Buch. Condition: Neu. Neuware - A handy guide for IT Service Desk Analysts, Managers, and infra leaders who are part of IT support service. This book contains building blocks, and detailed steps to build and manage a strong service desk team for exceptional customer service. Emphasis on continuous learning through regular training, knowledge sharing, and focusing on motivation and well-being of the employees with real-time scenarios on various processes.Salient Features: Service Desk FundamentalsProcesses (Incident Management, Problem Management, Access Management and Request fulfillment)Service Desk Metrics and KPIsSetting Up and Managing the service desk teamProcesses and best practicesContinuous Improvement and LearningChallenges and effective managementCase studies.
