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Hernon Peter Altman Ellen Dugan Robert E (15 results)
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paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Language: English
Published by American Library Association, 2015
ISBN 10: 0838913083 ISBN 13: 9780838913086
Condition: Very Good. updated. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Language: English
Published by American Library Association, 2015
ISBN 10: 0838913083 ISBN 13: 9780838913086
Condition: Good. updated. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Language: English
Published by American Library Association, 2015
ISBN 10: 0838913083 ISBN 13: 9780838913086
Condition: Very Good. updated. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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ASSESSING SERVICE QUALITY
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
Condition: New.
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Condition: As New. Unread book in perfect condition.
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Condition: New.
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Condition: New. pp. 256.
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Condition: New. pp. 256.
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Paperback. Condition: Brand New. 3rd edition. 256 pages. 11.00x8.75x0.75 inches. In Stock.
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Hernon, P: Assessing Service Quality
Language: English
Published by American Library Association, 2015
ISBN 10: 0838913083 ISBN 13: 9780838913086
Condition: New. KlappentextrnrnSince Assessing Service Quality premiered in 1998, scores of library managers and administrators have trusted its guidance for applying a customer-centred approach to service quality and performance evaluation. This exten.
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Paperback. Condition: Brand New. 3rd edition. 256 pages. 11.00x8.75x0.75 inches. In Stock. This item is printed on demand.
