Fornell Claes (50 results)

Condition: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer.

Paperback. Condition: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condition: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condition: Very Good. Very Good - Crisp, clean, unread book with some shelfwear/edgewear, may have a remainder mark - NICE Standard-sized.

Hardcover. Condition: Very Good. Very Good - Crisp, clean, unread book with some shelfwear/edgewear, may have a remainder mark - NICE Standard-sized.

Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: New.

Paperback or Softback. Condition: New. Satisfied Customer. Book.

Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.

Condition: As New. Unread book in perfect condition.

Condition: As New. : En este libro, Claes Fornell, un experto en el campo, redefine el servicio al cliente para el siglo XXI. El autor argumenta que los consumidores tienen acceso a una gran cantidad de información gratuita sobre alternativas de compra, lo que obliga a los gerentes de negocios a adaptarse a una nueva realidad. El libro explora cómo las empresas que subestiman al cliente empoderado son castigadas por los mercados de productos y de valores, y ofrece consejos prácticos sobre cómo prosperar cuando los compradores tienen el poder y el capital de inversión impulsa su poder. EAN: 9781403981974 Tipo: Libros Categoría: Negocios y Economía Título: The Satisfied Customer Autor: Claes Fornell Editorial: St Martin's Press Idioma: en Páginas: 256 Formato: tapa dura.…

Hardcover. Condition: new. New Copy. Customer Service Guaranteed.

Condition: New.

Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.

Hardcover. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.

Condition: As New. Unread book in perfect condition.

Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

Condition: new.

Condition: As New. Unread book in perfect condition.

Condition: New.

Condition: New. In English.

PF. Condition: New.

Condition: New.

Condition: New.

Paperback. Condition: Brand New. 224 pages. 9.25x6.10x0.52 inches. In Stock.

Condition: Very Good.