Berners Philip (164 results)
Language: English
Published by Taylor & Francis Group 2017
Series: The Practical Guide to Events and Hotel Management Series, Book 2 of 4. Book 2 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: Better World Books, Mishawaka, U.S.A.Better World Books
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£ 14.50
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Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
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- Softcover
Seller: BargainBookStores, Grand Rapids, U.S.A.BargainBookStores
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£ 27.77
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Paperback or Softback. Condition: New. An Events Industry Takes Shape: A Case Study of the UK and Poland. Book.
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
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£ 26.05
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Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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£ 30.44
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Condition: New.
Language: English
Published by Taylor and Francis Ltd, GB 2022
Series: The Practical Guide to Events and Hotel Management Series, Book 4 of 4. Book 4 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: Rarewaves.com USA, London, United KingdomRarewaves.com USA
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£ 41.35
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Paperback. Condition: New. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.Typical to the other titles in the series…, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers. This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.
Language: English
Published by Taylor and Francis Ltd, GB 2022
Series: The Practical Guide to Events and Hotel Management Series, Book 4 of 4. Book 4 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: Rarewaves USA, OSWEGO, U.S.A.Rarewaves USA
Contact seller5-star sellerCondition: New
£ 41.35
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Paperback. Condition: New. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.Typical to the other titles in the series…, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers. This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.
Language: English
Published by Routledge 2022
Series: The Practical Guide to Events and Hotel Management Series, Book 4 of 4. Book 4 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
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£ 39.33
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Condition: New.
- Softcover
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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£ 27.48
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Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 27.47
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Condition: New.
- Softcover
Seller: Books Puddle, New York, U.S.A.Books Puddle
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£ 41.30
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Condition: New.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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£ 28.21
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Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, IrelandKennys Bookshop and Art Galleries Ltd.
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£ 35.32
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Condition: New.
Language: English
Published by Routledge 2022
Series: The Practical Guide to Events and Hotel Management Series, Book 4 of 4. Book 4 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 43.00
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Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 34.02
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Paperback. Condition: Brand New. 126 pages. 8.50x5.43x8.50 inches. In Stock.
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
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£ 43.33
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Condition: New.
Language: English
Published by Routledge 2018
Series: The Practical Guide to Events and Hotel Management Series, Book 1 of 4. Book 1 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 44.02
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Condition: As New. Unread book in perfect condition.
Language: English
Published by Routledge 2022
Series: The Practical Guide to Events and Hotel Management Series, Book 4 of 4. Book 4 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: Basi6 International, Irving, U.S.A.Basi6 International
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£ 46.73
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Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
The Practical Guide to Organising Events (The Practical Guide to Events and Hotel Management Series)
- Softcover
Seller: Books Puddle, New York, U.S.A.Books Puddle
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£ 44.33
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The Practical Guide to Organising Events (The Practical Guide to Events and Hotel Management Series)
- Softcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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£ 41.18
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Condition: New.
- Softcover
Seller: Biblios, frankfurt am main, GermanyBiblios
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£ 39.31
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Condition: New.
- Softcover
Seller: PBShop.store US, Wood Dale, U.S.A.PBShop.store US
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£ 48.08
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
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£ 46.54
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Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Kennys Bookstore, Olney, U.S.A.Kennys Bookstore
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£ 42.35
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Condition: New.
- Softcover
Seller: SMASS Sellers, IRVING, U.S.A.SMASS Sellers
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£ 50.68
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Condition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
- Softcover
Seller: PBShop.store UK, Fairford, United KingdomPBShop.store UK
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£ 44.13
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Language: English
Published by Taylor & Francis Ltd, London 2017
Series: The Practical Guide to Events and Hotel Management Series, Book 2 of 4. Book 2 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: Grand Eagle Retail, Bensenville, U.S.A.Grand Eagle Retail
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£ 51.51
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Paperback. Condition: new. Paperback. The Practical Guide to Organising Events is a short, accessible and practical guide on how to successfully plan and organise a variety of event types in a wide range of contexts. The core sections of the text are logically structured around the key stages of event management pre-event, on-si…te and post-event offering essential practical insight and guidance throughout the whole process. Topics covered include proposal writing, budget, funding and sponsorship, health and safety, security and evaluation. This is a fundamental resource for all events management students running and organising an event as part of their degree programme. It is also a book for anybody who just happens to be tasked with organising an event such as an office party, a social networking event, Christmas party or family wedding. Based on experience, using real-life case studies and anecdotal examples, The Practical Guide to Organising Events ultimately makes the business of events management appealing, understandable and achievable. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
The Practical Guide to Organising Events (The Practical Guide to Events and Hotel Management Series)
- Softcover
Seller: Biblios, frankfurt am main, GermanyBiblios
Contact seller4-star sellerCondition: New
£ 43.34
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Condition: New.
Language: English
Published by Routledge 2018
Series: The Practical Guide to Events and Hotel Management Series, Book 1 of 4. Book 1 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: GreatBookPrices, Columbia, U.S.A.GreatBookPrices
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£ 50.63
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Condition: New.
Language: English
Published by Routledge 2018
Series: The Practical Guide to Events and Hotel Management Series, Book 1 of 4. Book 1 of 4 - The Practical Guide to Events and Hotel Management Series
- Softcover
Seller: California Books, Miami, U.S.A.California Books
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£ 52.83
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Condition: New.
