Seller: Blue Vase Books, Interlochen, MI, U.S.A.
Condition: acceptable. The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials.
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller: HPB-Emerald, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.
Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
First Edition
Condition: New. This book provides 101 pieces of advice on the topic of technical support along with actual examples, which readers can use immediately to improve their technical support career. It can also be read randomly and does not require cover to cover reading. Num Pages: 260 pages, biography. BIC Classification: UTF. Category: (G) General (US: Trade). Dimension: 234 x 191 x 15. Weight in Grams: 508. . 2009. 1st ed. paperback. . . . .
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Seller: Kennys Bookstore, Olney, MD, U.S.A.
Condition: New. This book provides 101 pieces of advice on the topic of technical support along with actual examples, which readers can use immediately to improve their technical support career. It can also be read randomly and does not require cover to cover reading. Num Pages: 260 pages, biography. BIC Classification: UTF. Category: (G) General (US: Trade). Dimension: 234 x 191 x 15. Weight in Grams: 508. . 2009. 1st ed. paperback. . . . . Books ship from the US and Ireland.
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 1st edition. 269 pages. 9.25x7.50x0.75 inches. In Stock.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 40.56
Quantity: Over 20 available
Add to basketCondition: New. In.
Seller: Chiron Media, Wallingford, United Kingdom
PF. Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Seller: preigu, Osnabrück, Germany
Taschenbuch. Condition: Neu. Technical Support Essentials | Advice to Succeed in Technical Support | Andrew Sanchez (u. a.) | Taschenbuch | xvii | Englisch | 2009 | Apress | EAN 9781430225478 | Verantwortliche Person für die EU: APress in Springer Science + Business Media, Heidelberger Platz 3, 14197 Berlin, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Language: English
Published by Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2009
ISBN 10: 1430225475 ISBN 13: 9781430225478
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
£ 39.80
Quantity: Over 20 available
Add to basketPaperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work. This book applies theories, models, and concepts synthesized from existing research in other fields-such as management, economics, leadership, and psychology-and connects them to technical support. The goal is to build on the work of others and allow their success to evolve the profession. The book's broad perspective looks at proven practices, legal issues, dealing with customers, utilizing resources, and an array of other topics of interest to tech support professionals.