Mapping Experiences by Kalbach Jim (14 results)

Condition: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

Condition: acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media.

Condition: acceptable. Book shows noticeable wear from use. May include writing, highlighting, or other markings, but not excessive. Cover or edges may have visible wear. The book remains complete and fully readable.

Condition: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.

Condition: acceptable.

Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Condition: Near Fine. 2nd Edition, 1st Printing. Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams - Jim Kalbach. O'Reilly Media, 2021. Second edition, first printing. Condition: Near Fine (just short of new - minor shelf presence). Noted flaws, plainly: light handling/edge wear to covers; faint surface soiling to white covers; Photos show the exact copy you will receive. Printing points, checked on this copy: Cover and title page both read "Second Edition"; Copyright © 2021 James Kalbach; Revision History for the Second Edition: 2020-11-02 First release; ISBN 978-1-492-07663-6; Printed in Canada; Sent tracked. The book is wrapped in bubble wrap and protected - never a bare mailer. From a smoke-free home. Message me for more photographs of this exact copy. …

Paperback. Condition: new. New Copy. Customer Service Guaranteed.

paperback. Condition: New. Ship within 24hrs. 100% Satisfaction is Our #1 Goal.

Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Condition: New.

Paperback. Condition: new. New Copy. Customer Service Guaranteed.