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Knowledge Based Organization Four Steps by Alexander James (2 results)
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The Knowledge Based Organization: Four Steps to Increasing Sales, Profits, and Market Share
Language: English
Published by Burr Ridge, Illinois, U.S.A.: Irwin Professional Publishing, 1995, 1994
ISBN 10: 0786303530 ISBN 13: 9780786303533
Seller: The Warm Springs Book Company, Fremont, CA, U.S.A.
Seller rating 4 out of 5 stars
Signed
Hardcover. Dust Jacket Included. Hardback, Near Fine in a Near Fine, mylar protected DJ, signed by Michael Lyons with a non-personalized inscription, 2nd printing; slight wear to DJ and DJ edges. The book presents a road map and implementation guide for creating a powerful customer service based business, 8vo., 139 pages., 0.0 0.0 0.0. Signed by Author.
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Hardcover. Condition: Good.
