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Ise Customer Service Skills by Lucas Robert (32 results)
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ISE Customer Service Skills for Success
Published by McGraw-Hill Education, 2018
ISBN 10: 126009250X ISBN 13: 9781260092509
Language: English
£ 9.95
Convert currency£ 6.86 shipping from U.S.A. to United KingdomQuantity: 2 available
Add to basketCondition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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ISE Customer Service Skills fo
Published by McGraw-Hill Education, 2018
ISBN 10: 126009250X ISBN 13: 9781260092509
Language: English
£ 9.93
Convert currency£ 26 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Customer Service Skills for Success ISE
Published by McGraw-Hill Education, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Customer Service Skills for Success ISE (Paperback)
Published by McGraw-Hill Education, OH, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
Paperback. Condition: new. Paperback. Lucas top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case scenarios, and activities to help apply concepts to real-world situations.Customer Service 8e addresses many market changes such as the impact of the COVID-19 pandemic, working in remote teams and greater focus on customers with disabilities with featuring several companies such as Amazon, Target, American Express and Chipotle. Students will practice putting concepts into action through our integration digital learning platform, Connect. Connect provides revised case analyses that challenge students to apply what theyve learned to real-world scenarios featuring companies such as Zappos, Ben & Jerrys, and Southwest Airlines. Additionally, Connect has role-playing application-based activities to help students demonstrate understanding of the key elements that will make customer interactions more successful and revised Language Toolkits geared toward helping students develop an understanding of key terms. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Condition: NEW.
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£ 53.54
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 2 available
Add to basketCondition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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£ 53.54
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 9 available
Add to basketCondition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
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Ise Customer Service Skills For Success 8 ed
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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£ 55.90
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 2 available
Add to basketCondition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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(ISE)CUSTOMER SERVICE SKILLS FOR SUCCESS
Published by McGraw-Hill Education, 2018
ISBN 10: 126009250X ISBN 13: 9781260092509
Language: English
£ 58.66
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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(ISE)CUSTOMER SERVICE SKILLS FOR SUCCESS
Published by McGraw-Hill Education, 2018
ISBN 10: 126009250X ISBN 13: 9781260092509
Language: English
£ 58.66
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 3 available
Add to basketCondition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
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ISE Customer Service Skills for Success
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In.
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(ISE)CUSTOMER SERVICE SKILLS FOR SUCCESS
Published by McGraw-Hill Education, 2018
ISBN 10: 126009250X ISBN 13: 9781260092509
Language: English
£ 61.25
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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£ 35.49
Convert currency£ 26 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. NEW! paperbackNew2022.
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Ise Customer Service Skills For Success 8 ed
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Condition: New.
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ISE Customer Service Skills for Success
Published by McGraw-Hill Education, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
£ 61.18
Convert currencyFree shipping within United KingdomQuantity: Over 20 available
Add to basketPaperback / softback. Condition: New. New copy - Usually dispatched within 4 working days. 882.
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£ 53.90
Convert currency£ 11.33 shipping from India to United KingdomQuantity: 1 available
Add to basketSoft cover. Condition: New. ISBN:9781265037536.
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£ 59.89
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£ 67.83
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Add to basketBrand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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£ 68.70
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Add to basketBrand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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Customer Service Skills for Success ISE
Published by McGraw-Hill Education, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
£ 69.37
Convert currency£ 2.62 shipping from Ireland to United KingdomQuantity: 2 available
Add to basketCondition: New. 2022. 8th Edition. Paperback. . . . . .
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£ 65.84
Convert currency£ 6.93 shipping from Germany to United KingdomQuantity: 4 available
Add to basketCondition: New.
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Paperback. Condition: Brand New. 8th edition. 496 pages. 10.94x10.16x0.91 inches. In Stock.
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Customer Service Skills for Success ISE
Published by McGraw-Hill Education, US, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
Paperback. Condition: New. Lucas' top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case scenarios, and activities to help apply concepts to real-world situations.Customer Service 8e addresses many market changes such as the impact of the COVID-19 pandemic, working in remote teams and greater focus on customers with disabilities with featuring several companies such as Amazon, Target, American Express and Chipotle. Students will practice putting concepts into action through our integration digital learning platform, Connect. Connect provides revised case analyses that challenge students to apply what they've learned to real-world scenarios featuring companies such as Zappos, Ben and Jerry's, and Southwest Airlines. Additionally, Connect has role-playing application-based activities to help students demonstrate understanding of the key elements that will make customer interactions more successful and revised Language Toolkits geared toward helping students develop an understanding of key terms.
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Customer Service Skills for Success ISE
Published by Mcgraw-Hill Education Apr 2022, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
£ 67.85
Convert currency£ 12.20 shipping from Germany to United KingdomQuantity: 1 available
Add to basketTaschenbuch. Condition: Neu. Neuware - Lucas' top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case scenarios, and activities to help apply concepts to real-world situations.Customer Service 8e addresses many market changes such as the impact of the COVID-19 pandemic, working in remote teams and greater focus on customers with disabilities with featuring several companies such as Amazon, Target, American Express and Chipotle. Students will practice putting concepts into action through our integration digital learning platform, Connect. Connect provides revised case analyses that challenge students to apply what they've learned to real-world scenarios featuring companies such as Zappos, Ben & Jerry's, and Southwest Airlines. Additionally, Connect has role-playing application-based activities to help students demonstrate understanding of the key elements that will make customer interactions more successful and revised Language Toolkits geared toward helping students develop an understanding of key terms.
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Customer Service Skills for Success ISE
Published by McGraw-Hill Education, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
£ 83.06
Convert currency£ 2.23 shipping from U.S.A. to United KingdomQuantity: 2 available
Add to basketCondition: New. 2022. 8th Edition. Paperback. . . . . . Books ship from the US and Ireland.
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ISE Customer Service Skills for Success
Published by McGraw-Hill Education, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
£ 66.13
Convert currency£ 21.78 shipping from Germany to United KingdomQuantity: 2 available
Add to basketKartoniert / Broschiert. Condition: New. Über den AutorROBERT (BOB) W. LUCAS is an internationally known, award-winning author and learning and performance expert who specializes in workplace performance- based training and consulting services. He is the principal of Robe.
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Paperback. Condition: New. Brand New! Fast Delivery Textbooks and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 7-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability.
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Customer Service Skills for Success ISE (Paperback)
Published by McGraw-Hill Education, OH, 2022
ISBN 10: 1265037531 ISBN 13: 9781265037536
Language: English
£ 62.08
Convert currency£ 37.14 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketPaperback. Condition: new. Paperback. Lucas top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case scenarios, and activities to help apply concepts to real-world situations.Customer Service 8e addresses many market changes such as the impact of the COVID-19 pandemic, working in remote teams and greater focus on customers with disabilities with featuring several companies such as Amazon, Target, American Express and Chipotle. Students will practice putting concepts into action through our integration digital learning platform, Connect. Connect provides revised case analyses that challenge students to apply what theyve learned to real-world scenarios featuring companies such as Zappos, Ben & Jerrys, and Southwest Airlines. Additionally, Connect has role-playing application-based activities to help students demonstrate understanding of the key elements that will make customer interactions more successful and revised Language Toolkits geared toward helping students develop an understanding of key terms. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
