9781524604721 - Quality Services in Academic Libraries by Etim, Felicia (12 results)
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnThere is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been le…arned? Rather, it may be tha.
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Taschenbuch. Condition: Neu. Quality Services in Academic Libraries | Felicia Etim | Taschenbuch | Kartoniert / Broschiert | Englisch | 2016 | AuthorHouse | EAN 9781524604721 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
- Softcover
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned Rather, it may be that there…is no new silver bullet or shortcut for academic libraries. Experience reveals that one may have the formal process without getting good results and vice versa; the determining factor is whether the library staff, managers, and stakeholders define certain fundamental assumptions about the nature of the enterprise. All the above have in common the following underlying components: The careful definition of goals or of some kind of criteria against which success can be assessedA focus on meeting the needs of the users, as defined by the library and the institutionLeadership: a commitment from the top, conscious efforts at ensuring communication, the provision of training and resources for the process of evaluation, the active support of a process to promote shared valuesThe involvement of all levels of staff in goal setting, evaluation, and the improvement of processes and servicesIntegrating a process of evaluation that is continuous and adaptive, whether that process is based on the framework of TQM, strategic planning, or another model.
