ISBN: 9780877572671 - How to Measure Service Quality and Customer Satisfaction: The Informal Field Guide for Tools and Techniques (6 results)

Condition: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Hardcover. Condition: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1998. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1998. Ammareal gives back up to 15% of this item's net price to charity organizations. …

Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings With owner's name inside cover. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:0877572674.…

Condition: New. Satisfaction Guaranteed or your money back.

hardcover. Condition: New. In shrink wrap. Looks like an interesting title.