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9780765613271 - Electronic Customer Relationship Management Advances in Management Information Systems by Fjermestad, Jerry; Robertson Jr, Nicholas C (18 results)
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Electronic Customer Relationship Management (Advances in Management Information Systems)
Seller: BoundlessBookstore, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. VG condition book without dust jacket. Boards are clean with a little light wear. Book has clean and bright contents.
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Electronic Customer Relationship Management
Language: English
Published by Armonk, New York, U.S.A.: M E Sharpe Inc, 2006
ISBN 10: 0765613271 ISBN 13: 9780765613271
Hardcover. Condition: Good. hrdback in near fine condition . ex-library.
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Condition: Hervorragend. Zustand: Hervorragend | Sprache: Englisch | Produktart: Bücher | This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It provides important new frameworks derived from current cases and applications in this emerging field. Each chapter takes a collaborative approach to eCRM that goes beyond the analytical and operational perspectives most often taken by researchers in the field. Chapters also stress integration with other enterprise information systems. The book is organized in four parts: Part I presents an overview of the role of CRM and eCRM in marketing and supply chain management; Part II focuses on the organizational success factors behind eCRM implementation; Part III presents cases of eCRM performance enhancement; and Part IV addresses eCRM issues in business-to-consumer commerce.
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Condition: As New. Unread book in perfect condition.
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Electronic Customer Relationship Management
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 238.94
£ 15 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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Electronic Customer Relationship Management
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 238.85
£ 15 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
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Condition: New.
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Electronic Customer Relationship Management, Vol. 3
Language: English
Published by M.E. Sharpe Incorporated, 2006
ISBN 10: 0765613271 ISBN 13: 9780765613271
Condition: New. pp. 224 Figure.
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Electronic Customer Relationship Management, Vol. 3
Language: English
Published by M.E. Sharpe Incorporated, 2006
ISBN 10: 0765613271 ISBN 13: 9780765613271
Condition: New. pp. 224 Index.
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Electronic Customer Relationship Management (Advances in Management Information Systems)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 275.45
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Electronic Customer Relationship Management, Vol. 3
Language: English
Published by M.E. Sharpe Incorporated, 2006
ISBN 10: 0765613271 ISBN 13: 9780765613271
Condition: New. pp. 224.
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Electronic Customer Relationship Management (Advances in Management Information Systems)
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
Condition: New.
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Hardcover. Condition: Brand New. illustrated edition. 210 pages. 10.00x7.25x0.75 inches. In Stock.
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Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Fjermestad, Jerry Robertson Jr, Nicholas CThis work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It provides important new frameworks derived from current cases and applications.
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Electronic Customer Relationship Management
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
£ 280.65
£ 5.02 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketHRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It provides important new frameworks derived from current cases and applications in this emerging field. Each chapter takes a collaborative approach to eCRM that goes beyond the analytical and operational perspectives most often taken by researchers in the field. Chapters also stress integration with other enterprise information systems. The book is organized in four parts: Part I presents an overview of the role of CRM and eCRM in marketing and supply chain management; Part II focuses on the organizational success factors behind eCRM implementation; Part III presents cases of eCRM performance enhancement; and Part IV addresses eCRM issues in business-to-consumer commerce.
