9780452264939 - the Service Edge: 101 Companies That Profit from Customer Care by Zemke, Ron; Schaaf, Dick (20 results)

- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Good
£ 3.68
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

- Softcover
Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books
Contact seller5-star sellerCondition: Used - Good
£ 3.69
Free ShippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good.

- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
£ 3.81
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Reissue. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Fair
£ 4.03
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Fair. Reissue. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

- Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
£ 5.32
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Softcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - As new
£ 5.46
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

- Softcover
Seller: ThriftBooks-Reno, Reno, NV, U.S.A.ThriftBooks-Reno
Contact seller5-star sellerCondition: Used - Very good
£ 5.46
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Softcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Very good
£ 5.46
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Softcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
£ 5.46
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Good
£ 5.73
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

- Softcover
Seller: HPB Inc., Dallas, TX, U.S.A.HPB Inc.
Contact seller5-star sellerCondition: Used - Very good
£ 3.25
£ 2.79 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

- Softcover
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
Contact seller5-star sellerCondition: Used - Very good
£ 6.12
£ 5.60 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

- Softcover
Seller: MusicMagpie, Stockport, United KingdomMusicMagpie
Contact seller5-star sellerCondition: Used - Very good
£ 7.14
£ 5.49 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Very Good. Dust Jacket Condition: 48116751. 1783431751. 7/7/2026 1:42:31 PM.

- Softcover
Seller: AwesomeBooks, Wallingford, United KingdomAwesomeBooks
Contact seller5-star sellerCondition: Used - Very good
£ 10.04
£ 4.12 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Very Good. The Service Edge: 101 Companies That Profit from Customer Care This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well mainta…ined and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.

- Softcover
Seller: Bahamut Media, Reading, United KingdomBahamut Media
Contact seller5-star sellerCondition: Used - Very good
£ 10.01
£ 6.98 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are… not satisfied. See all our books here, order more than 1 book and get discounted shipping.

- Softcover
Seller: 2Vbooks, Derwood, MD, U.S.A.2Vbooks
Contact seller5-star sellerCondition: Used - Fine
£ 16.73
£ 3.71 shippingShips within U.S.A.Quantity: 1 available
Trade paperback. Condition: Fine. Trade paperback (US). Glued binding. 608 p. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. No remainder mark. eb 114.

- Softcover
Seller: SoferBooks, Barcelona, B, SpainSoferBooks
Contact seller5-star sellerCondition: Used - Very good
£ 10.50
£ 18.71 shippingShips from Spain to U.S.A.Quantity: 1 available
Blanda. Condition: Buen Estado. Dust Jacket Condition: Buen Estado.

- Softcover
Seller: NAVEBOOKS, BARCELONA, B, SpainNAVEBOOKS
Contact seller5-star sellerCondition: Used - Very good
£ 10.50
£ 21.26 shippingShips from Spain to U.S.A.Quantity: 1 available
Blanda. Condition: Buen Estado. Dust Jacket Condition: Buen Estado.

- Softcover
Seller: GoldBooks, Denver, CO, U.S.A.GoldBooks
Contact seller5-star sellerCondition: New
£ 74.27
£ 4.09 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: new. New Copy. Customer Service Guaranteed.

- Softcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
Contact seller5-star sellerCondition: New
£ 76.51
£ 5.17 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: New. In shrink wrap. Looks like an interesting title.