Isbn: 9780201570908 - the Customer-driven Company: Moving from Talk to Action (30 results)

Condition: Like New. Item is in like new condition.

Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condition: Good. Dust Jacket Condition: Includes dust jacket. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Perseus Books Pub Date: 9/1/1991 Binding: Hardcover Pages: 308 First edition.

Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.…

Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Hardback. Condition: Like New.

Hardback. Condition: Very Good.

Hardcover. Condition: Good. Good plus. NOT A FORMER LIBRARY BOOK.

Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condition: Very Good. The Customer-Driven Company: Moving from Talk to Action This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…

Hardcover. Condition: Near Fine. Near Fine. Solid binding. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.

Hardcover. Condition: Good. Dust Jacket Condition: Good. Light edgewear to dust jacket, binding sound and pages unmarked. All Orders Shipped With Tracking And Delivery Confirmation Numbers.

Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condition: UsedVeryGood. Hardcover; 3rd printing; light fading and shelf wear to exterior; fade spot s to page edges and endpapers; in very good condition with clean text, firm binding. Dust jacket shows fading to spine and is protected by a Mylar cov er.

Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. …

Hardcover. Condition: Fine. 1st Edition. Not personalized. Signed by Author(s).

hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Condition: Near Fine. Dust Jacket Condition: Very Good +. Seventh printing, July 1992. Signed by the author on the front endpaper; a dinner signing event brochure laid in. The book is square and unmarked; corners sharp, spine ends unbumped. The dust jacket is not price-clipped (original price $22.95); fading to the spine; Brodart protected. Signed by Author(s).…

Hardcover. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good in very good dust jacket. Later printing *.

Hardcover. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDBusiness/Economics. Very good in very good price-clipped dust jacket. 5th printing.

Hardcover. Condition: As New. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDNear fine in near fine dust jacket. First edition.

Condition: Fair. : En este libro, basado en la investigación en profundidad de Forum Corporation, se proporciona a cualquier gerente un programa probado, paso a paso, para investigar, promover, medir y recompensar la excelencia del producto y el servicio que conduce a la verdadera lealtad del cliente. Con técnicas de liderazgo y herramientas de resolución de problemas, este es el libro más práctico jamás escrito sobre cómo dar al cliente lo que quiere. EAN: 9780201570908 Tipo: Libros Categoría: Negocios y Economía Título: The Customer-Driven Company: Moving from Talk to Action Autor: Richard C. Whiteley Idioma: en Páginas: 308 Formato: tapa dura.…

Hardback. R. C. Whiteley, INGRAM PUBLISHER SERVICES US. Customer satisfaction is now the buzz word on every executive's lips. This book, based on the Forum Corporation's in-depth research, provides any manager with a proven, step-by-step program for investigating, promoting, measuring, and rewarding the product and service excellence that leads to true customer loyalty. With both leadership techniques and problem-solving tools, this is the most practical book ever written on giving the customer what the customer wants. Hardback.…

hardcover. Condition: New. In shrink wrap. Looks like an interesting title.

Hardcover. Condition: Collectible-Like New. A guide to the principles of customer relations explains how to implement a plan to improve quality and service.

Hardcover. Condition: Fair. The Customer-Driven Company: Moving from Talk to Action This book is in fair condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…