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Synopsis
A guide to the principles of customer relations explains how to implement a plan to improve quality and service
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About the Author
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
Synopsis
A guide to the principles of customer relations explains how to implement a plan to improve quality and service.
"About this title" may belong to another edition of this title.
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The Customer-Driven Company: Moving from Talk to Action
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The Customer-Driven Company: Moving from Talk to Action
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The Customer-Driven Company: Moving from Talk to Action
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Hardback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR009408199
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The Customer-Driven Company: Moving from Talk to Action
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR008792111
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The Customer-Driven Company: Moving from Talk to Action
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust Jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780201570908. Seller Inventory # 8589182
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Customer Driven Company
Published by
Addison-Wesley Longman, Incorporated, 1991
ISBN 10: 0201570904
ISBN 13: 9780201570908
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 337291-75
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Customer Driven Company
Published by
Addison-Wesley Longman, Incorporated, 1991
ISBN 10: 0201570904
ISBN 13: 9780201570908
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 7510178-6
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The Customer-driven Company: Moving From Talk To Action
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.54. Seller Inventory # G0201570904I2N00
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The Customer-driven Company: Moving From Talk To Action
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.54. Seller Inventory # G0201570904I3N00
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The Customer-driven Company: Moving From Talk To Action
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.54. Seller Inventory # G0201570904I2N00
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