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Synopsis
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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About the Author
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
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- PublisherBasic Books
- Publication date1993
- ISBN 10 0201608138
- ISBN 13 9780201608137
- BindingPaperback
- Number of pages322
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The Customer-Driven Company: Moving from Talk to Action
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The Customer-Driven Company: Moving from Talk to Action
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Condition: good. This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!. Seller Inventory # 56JTFY003MHB_ns
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The Customer Driven Company: Moving from Talk to Action
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 962456
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The Customer Driven Company: Moving from Talk to Action
Seller: BookHolders, Towson, MD, U.S.A.
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 1409258
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The Customer Driven Company: Moving from Talk to Action
Seller: BookHolders, Towson, MD, U.S.A.
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 2852913
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The Customer Driven Company: Moving from Talk to Action
Seller: BookHolders, Towson, MD, U.S.A.
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition. Seller Inventory # 2816314
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The Customer-Driven Company: Moving from Talk to Action
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Customer-Driven Company
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The Customer-Driven Company: Moving from Talk to Action
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Condition: Very Good. Very Good condition. With remainder mark. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # E20A-00655
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