Vennam Upender (6 results)
- Softcover
Seller: preigu, Osnabrück, Germanypreigu
Contact seller5-star sellerCondition: New
£ 40.47
£ 60.38 shippingShips from Germany to U.S.A.Quantity: 5 available
Taschenbuch. Condition: Neu. Measuring Service Quality in Indian Departmental Post Offices | An Application of SERVQUAL Tool | Upender Vennam | Taschenbuch | 308 S. | Englisch | 2015 | LAP LAMBERT Academic Publishing | EAN 9783659720239 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osn…abrück, mail[at]preigu[dot]de | Anbieter: preigu.
- Softcover
Seller: Mispah books, Redhill, SURRE, United KingdomMispah books
Contact seller4-star sellerCondition: Used - As new
£ 105.00
£ 25.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
paperback. Condition: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book.
Language: English
Published by LAP LAMBERT Academic Publishing Jun 2015 2015
- Softcover
- Print on Demand
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, , GermanyBuchWeltWeit Ludwig Meier e.K.
Contact seller5-star sellerCondition: New
£ 46.11
£ 19.84 shippingShips from Germany to U.S.A.Quantity: 2 available
Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Department of Posts is in existence since 1854 and is the Government Department in India taking care of the mailing, insurance and savings bank needs of its people at affordable rates.Time has come to learn from and stand against th…e stiff competition from organised and unorganised players and retrieve the lost ground besides discovering new areas to increase the revenues.Improving the service quality is the differentiator and India Post need to relook at its processes and its people orientation towards enhaced service quality.Documented Studies on Indian Postal Department on its service quality measurement are almost not available.This research was undertaken across India to study three different segments,namely,the experimental group of post offices where structural and process interventions made, second group where no such interventions made and the third group consisting of the cross section of its employees from the point of sale to the Board level policy makers.Rigourous testing of data were done and a service measurement model devised which will add to the knowledge on service management and benifit researchers,academicians,marketing students and postal operators worldwide. 308 pp. Englisch.
- Softcover
- Print on Demand
Seller: moluna, Greven, , Germanymoluna
Contact seller5-star sellerCondition: New
£ 38.39
£ 42.26 shippingShips from Germany to U.S.A.Quantity: Over 20 available
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Vennam UpenderBelong to Group A cadre of Indian Postal Service of Civil Services of India and presently looking after the postal service management as Director Postal Services,Hyderabad,India. Acquired…B.E.with Gold MedalMBA and Ph.
Language: English
Published by LAP LAMBERT Academic Publishing Jun 2015 2015
- Softcover
- Print on Demand
Seller: buchversandmimpf2000, Emtmannsberg, BAYE, Germanybuchversandmimpf2000
Contact seller5-star sellerCondition: New
£ 46.11
£ 51.76 shippingShips from Germany to U.S.A.Quantity: 1 available
Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Department of Posts is in existence since 1854 and is the Government Department in India taking care of the mailing, insurance and savings bank needs of its people at affordable rates.Time has come to learn from and stand against the st…iff competition from organised and unorganised players and retrieve the lost ground besides discovering new areas to increase the revenues.Improving the service quality is the differentiator and India Post need to relook at its processes and its people orientation towards enhaced service quality.Documented Studies on Indian Postal Department on its service quality measurement are almost not available.This research was undertaken across India to study three different segments,namely,the experimental group of post offices where structural and process interventions made, second group where no such interventions made and the third group consisting of the cross section of its employees from the point of sale to the Board level policy makers.Rigourous testing of data were done and a service measurement model devised which will add to the knowledge on service management and benifit researchers,academicians,marketing students and postal operators worldwide.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 308 pp. Englisch.
- Softcover
- Print on Demand
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
Contact seller5-star sellerCondition: New
£ 47.60
£ 53.82 shippingShips from Germany to U.S.A.Quantity: 1 available
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Department of Posts is in existence since 1854 and is the Government Department in India taking care of the mailing, insurance and savings bank needs of its people at affordable rates.Time has come to learn from and stand against the sti…ff competition from organised and unorganised players and retrieve the lost ground besides discovering new areas to increase the revenues.Improving the service quality is the differentiator and India Post need to relook at its processes and its people orientation towards enhaced service quality.Documented Studies on Indian Postal Department on its service quality measurement are almost not available.This research was undertaken across India to study three different segments,namely,the experimental group of post offices where structural and process interventions made, second group where no such interventions made and the third group consisting of the cross section of its employees from the point of sale to the Board level policy makers.Rigourous testing of data were done and a service measurement model devised which will add to the knowledge on service management and benifit researchers,academicians,marketing students and postal operators worldwide.
